KFH holds ‘Enhancing Card Management’ training program
KUWAIT: Kuwait Finance House (KFH) organized a customized training program themed “Enhancing Card Management” for employees as part of the bank’s strategy to raise the bar for its employees who contribute in boosting the performance indicators in the bank.
The three-day program on cards was held in collaboration with “Visa Business School”. It was tailored to allow trainees to get acquainted with Visa digital solutions, while becoming well-versed in the tools they need to create, manage and accept secure digital payments.
The program tackled different subjects including “payment in financial services, cards and consumer banking, issuing fundamentals, acquiring fundamentals, business models and transaction lifecycle, profitability, credit risk, fraud risk, performance management, driving credit usage, driving debit usage, new tactics in cards profitability, sub segmentation, managing customer experience and changing payment landscape.
The program was delivered by Peter Hall who obtains professional certificates and advanced knowledge and skill sets in the card business. He enjoys over 40 years of experience in the cards field. It is worth noting that KFH is keen on honing its human capitals’ skills where it spares no effort in developing them and enhance their capabilities that can positively reflect on performance development at KFH.