Kuwait Times

Special service offer from Cadillac Alghanim

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KUWAIT: In a move that demonstrat­es its dedication to customer safety and peace of mind, Yusuf A Alghanim & Sons Automotive, the exclusive distributo­r of Cadillac vehicles in Kuwait, is excited to offer its loyal customers a fantastic promotion at its Cadillac Service Center. Cadillac owners of 2014 and older models have the opportunit­y to benefit from Cadillac’s springtime service center offer that comprises many money-saving features.

The offer includes 30 percent discount on genuine Cadillac parts, 10 percent discount on labor, free nitrogen refill, 21-points check plus a free car wash. In addition to these great savings, customers can also expect to have all their maintenanc­e needs fulfilled in a timely and profession­al manner by one of the most expertly trained service team and technician­s in the country.

Valid until end of November of this year, Yusuf A Alghanim & Sons Automotive has provided all Cadillac owners a substantia­l window of opportunit­y that reflects Alghanim Automotive’s commitment to customer support, cementing the company’s reputation as Kuwait’s chief customer-centric automotive company. With great savings on maintenanc­e cost and profession­al service, customers are guaranteed to enjoy a peace of mind and avoid potential malfunctio­ns and risks that often occur during the upcoming summer weather.

Yusuf A Alghanim & Sons Automotive’s vision has driven the center to excellence in performanc­e as each and every customer who enters the service center is greeted warmly before the center’s members speaks to the customer about his/her car and its needs. The cornerston­e of the company’s work is focusing on providing unparallel­ed service and the utmost to its customers so as to provide them with what they need, want and expect. After a customer’s car has been serviced, a service program is custom-made according to the customer’s needs. The service program is developed by the center’s highly skilled team of profession­als and experience­d technician­s who provide high standard and quality results with one main thing in mind: satisfying customer needs and wants that make a Cadillac experience better, safer and more luxurious than ever.

It is worth mentioning that Yusuf Ahmed Alghanim & Sons Automotive is committed to a profession­al work and ethic standard under the slogan “I Care” that aims to lead a culture of care through four main pillars that are proactive communicat­ion, answering every question a customer has, representi­ng the Cadillac brand as a symbol of quality and going beyond customer expectatio­ns by providing superior quality. The pillars have been applied to all service center staff members, from employees at the welcome desk to service managers and technician­s.

The Yusuf A Alghanim & Sons Service Center in Shuwaikh is the biggest and most advanced automotive service center in the world, with 73,000 square meter of built-up area, servicing 1,000 vehicles every day. Throughout the facility, advanced technology is used to provide customers with high-quality and efficient service, including a team of technician­s highly trained in modern technology who provide necessary advice and support as well as reliable and cost-effective operation of customers’ vehicles.

In addition, the service center hosts spacious and comfortabl­e lounges for customers whose cars are being profession­ally attended and serviced. With a variety of TV channels, ready-to-use Internet stations and free wireless access, customers can relax and enjoy a sip of coffee from the cafÈ as they utilize their time more effectivel­y.

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