Book chains better watch out: Amazon is coming to town
Bookstores are a go-to for the procrastinating gift-getter, a one-stop shop that has a little something for everyone. But there’s a new kid on the block this holiday season as online giant Amazon creeps into the physical realm, with 13 brick-and-mortar stores across the United States and counting. In the upscale Washington suburb of Bethesda, the sector’s transformation is playing out in full view: traditional bookstore Barnes & Noble is closing up shop and Amazon is coming to town-with a gleaming new store soon to open not two minutes’ walk away.
“I think the elephant in the room is Amazon,” said Donna Paz Kaufman, a Florida-based industry consultant. “Anybody in publishing is concerned about the tremendous market share that Amazon has garnered.” Since it began soaring to e-commerce domination in 1995, Amazon has been a thorn in the side of independent bookstores and big-box chains alike, with Borders shuttered in 2011. Barnes & Noble’s numbers, meanwhile, are dwindling. The regal, threelevel Barnes & Noble in Bethesda feels like more than just a store: coffee drinkers overlook passers-by, while children gather around a storytelling stage, decorated with woodland creatures.
End of an era
But Barnes & Noble says it was unable to agree on a lease extension, and the shop will close in January after two decades. Up in arms, over 5,600 people signed a petition urging the Federal Realty Investment Trust-the property owner-to “strike a fair leasing deal” and keep Barnes & Noble open. Sarah Pekkanen, a local author whose first book signing was in the store, dubbed the closure “a loss.”
“I bring my kids there all the time, I know some of the people who work there,” she told AFP. “It’s always sad when a good bookstore closes.” Though itself a big-box store that at its zenith menaced independent sellers, long-time customer Liz Cummings said Barnes & Noble “became a part of the community.” But although she is dismayed by the loss, Cummings, who directs a local writing center, is welcoming Amazon’s neighborhood debut. “There’s no concern as far as I can tell, because people want to be able to browse for books,” said Cummings. “We’ll take it.” Amazon told AFP it will stock only bestselling or highly rated titles and feature local authors in the store, which it said is “all about discovery.”
‘Beyond the click’
For the industry, which includes an increasing number of independents according to the American Booksellers Association, welcoming Amazon is more of a challengebut not something to pout over. “Our culture is at risk if there isn’t diversity in the number of outlets selling books,” said analyst Kaufman. She believes Amazon’s move into the brick-and-mortar market-with stores selling books and technology like the Kindle e-reader and Fire tablet-is about accessing a certain type of customer. “We know that their interest in the bookstore world is really a portal,” she said. “You have upscale, educated, higher income customers who are early adopters in technology.” “They started with books because they wanted the profile of those customers that would then buy a lot of other things.”