GBK wins ‘Best Retail Bank’ and ‘Best Mobile Banking App’ awards
KUWAIT: Gulf Bank is pleased to announce it was honored with two awards at the 5th Annual International Finance Awards ceremony held earlier this month in Dubai, UAE. Accepting the award for ‘Best Retail Bank in Kuwait - 2017’ was Mr. Basel Al-Assad, Assistant General Manager for Branch Banking, while ‘Best Mobile Banking App in Kuwait - 2017’ was received by Ahmed Abul, Executive Manager for Digital Banking.
Upon accepting the award for Kuwait’s best retail bank, Basel Al-Assad noted: “Customers have many choices, so we are always developing methods for delivering an efficient and relevant customer experience. And while, we realize that importance of having the right products, we also place great importance on having the right staff in place to further deliver value to our customers. This award recognition for ‘Best Retail Bank’ in Kuwait indicates we are on the right path”.
Commenting on Gulf Bank’s mobile banking award, Ahmed Abul, said: “This recognition affirms the importance Gulf Bank places on delivering products and services that exceed the expectations of our customers. With regard to our mobile banking app, when we designed our app, we paid great attention to simplicity and efficiency of movement, and coupled that world-class biometric security features. This combination of functionality, simplicity, and security make our mobile banking app unique in the Middle East region.”
Using a combination of reader nominations and expert analysis the IFM awards work to ensure there is a fair process that is not influenced by reputation or newsworthiness. After meticulous research and analysis by the internal team, the process is transitioned to an external research agency who provide their inputs.
Then, the finalists are chosen by a panel of industry experts drawn from international ratings agencies and some of the world’s leading financial centers. They undergo extensive scrutiny on the basis of innovation, growth, sustainability, and their contribution to society among the key factors before the final Award winners are announced. The IFM Awards exist to recognize and honor individuals and organizations that make a significant difference and add value, and while delivering the highest standards of innovation and performance.