Chevrolet Alghanim wins prestigious ‘Excellence in Website Services’ Award

Award conferred at Kuwait’s PR and Customer Service event

KUWAIT: Chevrolet Alghanim, the exclusive distributor of Chevrolet vehicles in Kuwait, was awarded the “Excellence in Website Services” award at the annual Public Relations and Customer Service Awards held by Kuwait’s Public Relations Association under the noble patronage of His Highness the Amir Sheikh Sabah AlAhmad Al-Jaber Al-Sabah.

In attendance at the ceremony were His Highness the Amir’s representative the Minister of Social Affairs and Labor and State Minister for Economic Affairs Hind AlSabeeh, Head of Amiri Protocols Sheikh Khaled AlAbdullah Al-Sabah, and Head of Kuwait’s Public Relations Association Jamal Al-Nasrullah.

Awarded for improving customer experience by serving customers’ online enquiries in a timely manner, providing them with the latest offers and launches, as well as enhancing the personalized service provided in its showrooms, the integrated website allows customers to explore and customize vehicles at their convenience and comfort of their home.

Redesigned in 2017 with the customer at heart, the website chevroletalghanim.com features the latest 360 degrees visualizer which functions through the WebGL technology, enabling customers to choose from their preferred configurations and add them to the vehicle of their choice.

Not only does it allow customers to personalize a vehicle, the visualizer provides an interactive platform as well to view car models inside and outside, visualize them in various environments, and enjoy a highdefinition finish close to reality. The visualizer allows customers to jump inside a vehicle as in a test drive experience, change the interiors and interact with the vehicle’s functions also in a high-definition finish.

Chevrolet Alghanim’s website also comes with more experience-enhancing services highlighted by the online and live customer service chatting and booking abilities.

The company’s website was designed and developed to be customer-centric, making navigation easier to all customer segments. The website is responsive to any device, and makes booking for the desired service easy by placing customers a click away from booking for a service online and at their preferred showroom or center.

The website sets a new milestone in the series of customer-centric services launched by Chevrolet Alghanim, which all aim to provide customized solutions, expand the customer-base and exceed customers’ expectation day after day.

Chevrolet Care Program “I Care”

All customers who purchase a Chevrolet from Yusuf A. Alghanim & Sons benefit of the Chevrolet Care Program, which entails new levels of post-sale support and trust. The Chevrolet Care is an exceptional customer service that is based on four main pillars: competitive and transparent service costs (especially for four-wheel drive vehicles), scheduled service appointment booking with same day delivery, quality service by certified technicians and 3yr/100,000km warranty with 24x7 roadside assistance for four years.

Recognition for speedy and timely online services response