NBK re-opens its KOC branch
KUWAIT: National Bank of Kuwait strives to make all banking services available to its customers in an easy and quick way to ensure their safety as per the instructions of concerned authorities regarding safety guidelines and social distancing rules. In this context, NBK announces the re-opening of its branch at Kuwait Oil Company (KOC), thus increasing the total number of branches serving customers from 8:30 am to 1:00 pm to 35 branches, except for Grand Avenue branch, which serves customers from 10:00 am to 2:00 pm.
NBK always adheres to safety guidelines including checking customers’ temperature before entering the branch, wearing masks and gloves, as well as following all social distancing rules, in order to keep both customers and employees safe. In an effort to meet the needs of all customers, NBK has assigned branches to serve individual customers; including: NBK Headquarters, Ministries Complex, Kuwait International Airport T4, Rawda, Daiya, Dahiyat Abdullah Al-Salem, Shamiya, Kaifan, Surra, Bayan, South Surra, Salwa, Mishref, Jabriya, Sabah Al-Nasser, Ardiya, Al- Andalus, Hadiya, Rihab, Sabahiya, Riqqa, Mubarak Al-Kabeer, Sabah Al-Salem, Jahra and Jahra Commercial.
Other branches serve both individual and corporate customers; including: Ahmed Al-Jaber, Sharq, Ghazali, Cinema Salmiya, Al-Salam Mall - Salmiya, Ahmadi, Fintas and Grand Avenue.
Meanwhile, Sabhan Branch serves individual, corporate and Al Amil customers.
On this occasion, Ali Hussain, Executive manager, Consumer Banking Group at National Bank of Kuwait, said: “We always strive to be closer to our customers, meet their needs and ensure their convenience. To this end, we are re-opening more branches, as part of our efforts to ensure serving all our customers all over Kuwait, in line with the decisions of the Council of Ministers and the instructions of concerned authorities in this regard.”
“With the re-opening of more branches, NBK adheres to all the instructions of health authorities regarding safety guidelines and social distancing rules in order to keep both our customers and employees safe,” he added. Hussain affirmed that NBK’s services are available to all its customers 24/7 through its various digital channels, mainly NBK Mobile Banking and NBK Online Banking, which have become very popular in light of the current exceptional circumstances, the fact that proves NBK’s excellence in providing digital services and its keenness to upgrade its digital channels that integrate with its branch network to enrich customers’ banking experience.
In addition, NBK provides its banking services through NBK ATMs and CDMs for cash deposit and withdrawal available all over the country, comprising 327 ATMs, including more than 100 CDMs. Customers can also reach the bank through multiple channels including, NBK Contact Center on 1801801 and NBK WhatsApp on the same number, or through the bank’s social media platforms, where all inquiries are answered.