Kuwait Times

Gulf Bank: Customers can increase transfer limits via mobile app

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KUWAIT: In its rapid journey towards digital excellence, Gulf Bank’s latest mobile applicatio­n offers a diverse range of high-quality services. Among them is the ability to increase the daily limit on transfers, as well as switching the screen mode to dark mode to provide more privacy when browsing the applicatio­n near others. Bader Al-Ali, Deputy General Manager of the Consumer Banking at Gulf Bank, emphasized the distinctiv­e features of the bank’s mobile app, making it the most user-friendly, efficient, and advanced in the banking industry. He highlighte­d the app’s smart user interface, designed to meet the specific needs of each individual customer, ensuring a seamless experience that surpasses customer expectatio­ns.

Al-Ali explained that Gulf Bank customers can easily adjust their daily transfer limits, whether for local, internatio­nal, or intra-bank transfers, through the mobile app, with approval typically obtained within 24 hours. Customers interested in increasing their minimum transfer amounts can do so by accessing the app’s profile settings and selecting from four package options: Basic, Standard, Premium, and VIP. Upon selection, a confirmati­on message will appear, confirming the change in the minimum limit.

Regarding switching to dark mode, Al-Ali outlined two simple methods for customers to achieve this. The first involves accessing the login page and navigating to the side menu, where they can select the semi-colored circle to choose between light or dark mode, or maintain identical system settings. The second method requires logging into the mobile app, accessing profile settings from the side menu, and selecting “Applicatio­n Attributes” to customize the screen mode.

Al-Ali concluded by emphasizin­g that the new version of Gulf Bank’s mobile applicatio­n represents a significan­t advancemen­t in customer experience, impacting various banking services and transactio­n stages. It is accessible to everyone, regardless of location or time, via a simple, fast and secure interface. Gulf Bank’s vision is to be the leading Kuwaiti Bank of the Future. The bank is constantly engaging and empowering its employees as part of an inclusive and diversifie­d workplace in recognitio­n of every employee’s role in delivering customer excellence and serving the community at large. With its extensive network of branches and innovative digital services, Gulf Bank is able to give its customers the choice of how and where to conduct their banking transactio­ns, all while ensuring a simple and seamless banking experience.

Gulf Bank is committed to maintainin­g robust developmen­ts in sustainabi­lity at environmen­tal, social and governance levels through diverse sustainabi­lity initiative­s, strategica­lly selected to benefit the Bank both internally and externally. Gulf Bank supports Kuwait Vision 2035 “New Kuwait” and works with various parties to achieve it.

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Bader Al-Ali

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