HOT BUTTON ISSUES FOR 2017

- a new way of recording transactions or making payments that completely bypasses the banks and existing financial systems, and allows person to person verified transactions. - as we put internetenabled sensors onto more and more objects, we’ll be able to control many more things from a distance.

- with more apps from booking through check in/out and customization of every aspect of the experience. - our ability to use the data we have available to predict the needs of customers and potential customers and provide a much more personalised experience. - the use of intelligent systems to have lifelike interactions with people, answering questions, solving problems and interacting with customers and staff alike. - not only improving health, but also connecting us with other people who are doing the same.

- cars and trucks are going to become increasingly smart, with selfparking, lane management and auto braking coming soon. - in a smart world, we need to make sure we don’t open the door to online hackers and digital thieves.