It says sit­u­a­tion has re­turned to nor­mal; trans­port min­is­ter asks for re­port

New Straits Times - - News -


AC­TION will be taken to en­sure that the bag­gage han­dling fi­asco at Kuala Lumpur In­ter­na­tional Air­port (KLIA) in Sepang on Fri­day will not re­cur, said Trans­port Min­is­ter Datuk Seri Liow Tiong Lai yes­ter­day.

Liow said he had asked for a re­port on what tran­spired, adding that it should not have hap­pened in the first place.

“I want to know who is re­spon­si­ble and I have asked for a re­port,” he said af­ter at­tend­ing SK Su­laiman’s Par­ent-Teacher As­so­ci­a­tion an­nual gen­eral meet­ing in Ben­tong.

Due to the bag­gage han­dling is­sue, Liow said 48 flights were de­layed and more than 1,500 pas­sen­gers af­fected.

In a state­ment yes­ter­day, Malaysia Air­ports Hold­ings Bhd (MAHB) said AeroDarat Ser­vices, the ground han­dler ap­pointed by sev­eral air­lines at KLIA, had re­solved the man­power short­age which had caused the prob­lem.

MAHB said the sit­u­a­tion re­turned to nor­mal late in the morn­ing and there were no more flight de­lays as of mid­night the same day.

On its Facebook page on Fri­day, MAHB said the prob­lem was caused by a short­age of man­power fol­low­ing changes in work shift pat­terns and ros­ter is­sues.

Siti Aishah Ram­sie, who com­mented on NST on­line’s Facebook page, urged MAHB to take ac­tion in or­der to in­stil dis­ci­pline among its work­ers.

“Work­ers who fail to turn up at the last minute is not a com­mon is­sue.

“I be­lieve there are other agen­cies and de­part­ments that ex­pe­ri­ence man­power short­age.

“It is an at­ti­tude prob­lem. Do some­thing about their dis­ci­pline. It is time to make a change.”

Shar­ing Siti’s view, Zul­badri­ab­dul Aziz de­manded a more con­vinc­ing ex­pla­na­tion and ac­tion from MAHB.

“That’s it? Is that all you can tell us? No dis­ci­plinary ac­tion against the peo­ple re­spon­si­ble for this? The same at­ti­tude and cul­ture.

“Stan­dard op­er­a­tion pro­ce­dures are just to make them look good on pa­per,” said Zul­badri­ab­dul.

Chin Mark said: “This is a man­age­ment prob­lem, not man­power prob­lem. Inept man­age­ment and on-site su­per­vi­sion.”

An­other Facebook user Ka­marul­nizam Ab­dul­lah said the is­sue could have started be­fore Fri­day.

“This is­sue has cropped up in the last few months. To­day may have been the worst,” Ka­marul­nizam said in his post.


Work­ers han­dling pas­sen­gers’ bag­gage at Kuala Lumpur In­ter­na­tional Air­port in Sepang on Fri­day.

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