2 MO­BILE KIOSKS TO SERVE PUBLIC

New Straits Times - - News -

THE public can now con­tact the de­vel­oper of the Sun­gai Besi-Ulu Ke­lang El­e­vated Ex­press­way (SUKE) and the Da­mansaraShah Alam El­e­vated Ex­press­way (DASH) di­rectly.

This fol­lows the launch of var­i­ous com­mu­ni­ca­tion chan­nels, in­clud­ing mo­bile kiosk vans for both high­ways by their par­ent com­pany Pro­jek Lin­tasan Kota Hold­ings Sdn Bhd (Prolin­tas), here, yes­ter­day.

Through its #con­tact­lahkami cam­paign, Prolin­tas once again re­in­forced its longterm com­mit­ment to en­gage the com­mu­ni­ties and fos­ter re­la­tion­ship with the public, go­ing be­yond the con­struc­tion pe­riod of both SUKE and DASH projects.

“This is in line with the phi­los­o­phy of the Prolin­tas Group of Com­pa­nies’ op­er­a­tions that fo­cuses on qual­ity, tech­nol­ogy and re­spon­si­bil­ity to the peo­ple in de­vel­op­ing in­fras­truc­tural projects. The public, es­pe­cially com­mu­ni­ties alongth­estretchofthe­high­ways, is our pri­or­ity,” said its group chief ex­ec­u­tive of­fi­cer Datuk Mo­ham­mad Azlan Ab­dul­lah.

Azlan, who has just as­sumed the post, jointly launched the com­mu­ni­ca­tion chan­nels #con­tact­lahkami cam­paign with di­rec­tor-gen­eral of the Malaysian High­way Author­ity (MHA) Datuk Is­mail Md Salleh at the SUKE op­er­a­tions of­fice.

The event was also at­tended by the man­age­ment of MHA, heads of high­way con­ces­sion­aires and Prolin­tas.

Is­mail in his speech com­pli­mented and wel­comed the ef­forts un­der­taken by Prolin­tas, es­pe­cially in pro­vid­ing the two vans which would serve as a cus­tomer ser­vice mo­bile kiosk cum mo­bile in­for­ma­tion cen­tre at the project ar­eas of SUKE and DASH.

He said the the public could com­mu­ni­cate with the staff at the mo­bile kiosks if they wished to com­plain or ob­tain in­for­ma­tion on the high­way projects. The mo­bile kiosks will op­er­ate from 9am to 5.45pm.

“I be­lieve this ini­tia­tive will be a bench­mark, not just for de­vel­op­ers in the high­way con­struc­tion in­dus­try, but also for de­vel­op­ers in other sec­tors in their ef­forts to build closer re­la­tion­ship with the com­mu­nity.”

He added that the ini­tia­tive by Prolin­tas was the first ever to be im­ple­mented by a high­way con­ces­sion­aire.

“Con­grat­u­la­tions to Prolin­tas, es­pe­cially to SUKE and DASH, for tak­ing a proac­tive step to cre­ate a peo­ple-friendly com­mu­ni­ca­tion chan­nel. MHA has al­ways em­pha­sised on such an ap­proach to in­crease public con­fi­dence in the ben­e­fits of the high­ways.

“SUKE and DASH have pro­vided a hot­line num­ber, Face­book page, Twit­ter han­dle, email, web and mo­bile ap­pli­ca­tions that can be down­loaded from Google Play and the App Store.”

Azlan said SUKE and DASH had al­ways been sen­si­tive to public feed­back right from the plan­ning stage. This is proven by the var­i­ous en­gage­ment ses­sions held with the lo­cal com­mu­ni­ties since a few years ago.

“Meet­ings or en­gage­ment ses­sions have been done with var­i­ous par­ties since the projects’ plan­ning stage. These ef­forts are on­go­ing, and with the cre­ation of an open com­mu­ni­ca­tion chan­nel that is eas­ily ac­ces­si­ble, the public will now have quicker ac­cess in­for­ma­tion,” he said.

SUKE is a three-lane du­al­car­riage 24.4km ex­press­way. It be­gins at Sri Pe­tal­ing and ends in Hulu Ke­lang.

DASH is a 20.1km, three-lane dual-car­riage ex­press­way that starts from Pun­cak Per­dana U10 Shah Alam and ends at Pen­chala In­ter­change.

Pre­lim­i­nary works for both high­ways com­menced late last year. The con­struc­tion is ex­pected to take four years. Both SUKE and DASH projects are slated for com­ple­tion in 2020.

Prolin­tas staff will en­gage the com­mu­ni­ties and fos­ter re­la­tion­ship with the public.

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