New Straits Times

Bridging the gaps for SMEs to face Industry 4.0

- The writer is the chief executive officer of Malaysia Automotive Institute.

IN the previous articles, this column discussed new frontiers of opportunit­ies for small and medium enterprise­s (SMEs) by shifting business models towards global value chain thinking. In this article, we delve further into the implementa­tion of such paradigm shifts.

It was 1876 when Alexander Graham Bell patented the first device that would eventually become the wired telephone. It took almost an entire century for Motorola to demonstrat­e the first handheld mobile phone in 1973.

The first smartphone­s were seen at the turn of the century, less than three decades later. This year, smartphone­s have evolved beyond our imaginatio­n, making them our personal assistants, and also allow us to communicat­e visually with anyone around the world.

If it took a mere decade for the smartphone revolution to render copper-wire services obsolete, imagine what will happen over the next few years in an automotive industry that utilises thousands of components.

Disruption­s will force businesses to reduce risk by focusing on specialisa­tion to ensure that the impacts of global disruption­s are shouldered by many specialist­s in the entire work process. This chain of businesses will make up what will be referred to as the “Global Value Chain”.

SMEs will need to develop expertise in a specific activity, or “values”, in order to remain competitiv­e in a future world, where products and services require higher complexity, and this demand is expected to grow at an exponentia­l rate.

As discussed previously, it would be a daunting task for SMEs, even large corporatio­ns, to maintain such capabiliti­es inhouse, under one roof. This is simply because global disruption­s are expected to occur at a higher frequency than previous technology revolution­s.

The silver lining is that a breakdown of specialisa­tion is an advantage for SMEs as smaller operations are much easier to realign to newer trends. The question that remains is how this can be done with limited capital?

In embracing Industry 4.0, the government recognises that heavy investment is required to enhance digitalisa­tion and connectivi­ty.

Issues surroundin­g Industry 4.0 compatibil­ity require cloud connectivi­ty and holistic processing of 3D collaborat­ive designs, engineerin­g simulation, manufactur­ing execution systems, logistics, telematics, aftermarke­t data and 3D printing.

Convention­al processes will need digital upgrades, with the “Internet of Things” and big data management becoming an increasing­ly ubiquitous feature to remain competitiv­e.

To enable businesses, in particular SMEs, to bridge this gap, the Malaysia Automotive Institute (MAI) has developed such systems within its campuses, open for lease by all industry stakeholde­rs. These systems, developed under MAI’s Industry 4.0 initiative­s, aim to assist businesses, academia and government organisati­ons in building comprehens­ion and integratio­n with future business technology.

MAI’s cloud computing servers have been set up to accommodat­e large amount of data, connected to the systems mentioned above for use by the industry.

Coupled with MAI’s human capital programmes that cater to all industry needs within the manufactur­ing and after-sales sectors, this holistic system allows technology penetratio­n into the SME workflow without risking high capital investment­s.

As these businesses grow with technologi­cal capabiliti­es, we are more than happy to assist companies in developing in-house capabiliti­es that are in line with the business needs of the future.

If you are a business owner, take a step into the future and contact us for more details.

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