during the traffic jams.
I believe that users choose the ride-hailing services because of the reasonable charges, convenience and privacy. These factors are the reasons why Grab and Uber are able to garner more than 1,000 passengers daily.
However, I observe that not all drivers are friendly. I have been using the service since last year and I note that most drivers do not interact much with customers. have access to medical services, Taiwan’s medical teams have seen service in nations, particularly in Africa, Asia, Central and South America, and the South Pacific.
Acting both in residence and as mobile medical teams, these professionals have provided clinical care, sanitation education, and training in midwifery and medical management. They have also
I believe they should enhance their public relations skills to add value to their service.
Recently, I took a Grab ride from Jalan Ampang to KLCC and learned from the driver that a new incentive scheme rewarded drivers based on customer ratings, that is, drivers need to have at least a rating of 4.70. Otherwise, they will lose their weekly incentives.
I urge both Grab and Uber drivers to present a pleasant personality worked on projects to improve the health of pregnant women and infants.
As a responsible member of the international community, Taiwan is committed to taking part in the World Health Assembly and other World Health Organisation programmes, mechanisms and meetings to achieve the goals set under the United Nations’ 2030 Agenda for Sustainable Development, to customers. They could make the passengers feel welcomed by greeting and interacting pleasantly en route the destinations. Being friendly is one way to attract customers.
In the airline industry, a flight attendant’s service is an important marketing strategy to retain customers’ loyalty. The same goes for cabbies. Their lack of customer service can be detrimental to the growth of the industry. bolster global health and promote the wellbeing of people of all ages.
In Burkina Faso, for example, Taiwan’s medical personnel treat about 14,000 patients each year. And, since 2006, 100 mobile medical teams have been despatched to more than 20 countries in Africa, Central and South America, Southeast Asia and the Pacific, benefiting some
The move to increase the rating from 4.40 to 4.70 for ridehailing drivers is a brilliant way to encourage drivers to improve their customer service.
“We’re friendly, let’s ride with us!” is a great manifesto for the ride-hailing service providers to promote their business culture and inspire drivers to improve their service.
AMERUL AZRY ABDUL AZIZ, Logistics manager, Felcra Berhad
Private charitable groups from Taiwan also run free clinics all over the world.
Please visit leavenoonebehind.com.tw for more details on Taiwan’s contributions to global health over the decades.
Senior adviser, Taipei Economic and Cultural Office in Malaysia
Taiwan’s medical and humanitarian teams assist millions of people worldwide.