BA still reel­ing from sys­tems fail­ure

New Straits Times - - Business -

LONDON: Bri­tish Air­ways (BA) said it hoped to re­sume most flights out of London’s ma­jor air­ports after a com­puter sys­tems fail­ure caused chaos for thou­sands of pas­sen­gers on a busy hol­i­day week­end.

It warned of some “knock-on dis­rup­tion” to sched­ules as air­craft and crews were out of po­si­tion around the world.

“We are aim­ing to op­er­ate a near-nor­mal sched­ule of flights from Gatwick and the ma­jor­ity of our Heathrow ser­vices,” it said.

It ad­vised pas­sen­gers not to come to the two air­ports un­less they had con­firmed book­ings.

BA can­celled all flights out of Heathrow and Gatwick on Satur­day after the IT fail­ure, which shut down all of the car­rier’s check-in and op­er­a­tional sys­tems and af­fected call cen­tres and its web­site.

How­ever, it did not ap­pear to be a cy­ber-at­tack, ac­cord­ing to a state­ment by chair­man and chief ex­ec­u­tive of­fi­cer Alex Cruz. AFP

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