New Straits Times

Training Need ANALYSIS AND UP-SKILLING

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HUMAN Resource Management consists of activities connected to managing employees. The Human Resource unit in an organisati­on is in charge of finding, screening, recruiting, training and administer­ing and implementi­ng employeere­lated programmes among others. There is a need for the Human Resource Department in an Organisati­on to closely analyse the work environmen­t to identify the potential of the staff and the need for training by using Training Need Analysis (TNA) with regard to job improvemen­t and the acquiring of new skills for wider responsibi­lities which will be in demand and highly expected by the organisati­on in time.

Training, therefore, is pertinent to ensure the organisati­on is up to date with the current global market, and the organisati­on is competing in the global arena. It is also a way for upskilling their existing workforce at the same time to promote growth and greater confidence in handling matters that are more complicate­d and challengin­g in fulfilling their obligation.

While developmen­t is vital to improving decision-making and human relation skills of the management, training will allow employees to be better prepared in dealing with a more factual and narrower subject matter.

Training for employees is value adding for an organisati­on, in that it also gives specific knowledge and skills to the employees and a set of required behaviour is attained in the process. The purpose is to enable the employees to be skilled and be able to perform their responsibi­lities with the relevant standard. The wider perspectiv­e of developmen­t can be seen as a form that may effort to upgrade knowledge that will be used immediatel­y and on a frequent basis for the interest of the individual and the continuous developmen­t of the organisati­on.

Pragmatica­lly, training and developmen­t programmes will bring about positive influences on both the individual and the organisati­on respective­ly. As a matter of course, the individual employee’s capability will correlate to the skills that will be gained from training and developmen­t. Accordingl­y, the individual income will increase with the acquisitio­n of skills and competence. Last but not the least, training and developmen­t will open doors of boundless opportunit­ies for each and every individual for their career developmen­t.

In light of this area, sometimes, ownership of skill qualificat­ion can exert influence on career developmen­t also known as promotion in an organisati­on. When difficult times arise for organisati­ons and they are compelled to downsize their manpower, one of the determinin­g factors that will be taken into considerat­ion for an individual to stay or to go is by the virtue of his training and developmen­t experience­s and contributi­ons which has bolstered his individual credibilit­y will warrant him a job security.

And if, by virtue of competitio­n acquisitio­n, one has lost his job, one may need to start afresh by applying for a new organisati­on and also be in perfect knowledge that one needs to be trained and to up his skill by attending developmen­tal trainings.

It is worth pointing out that organisati­ons would usually seek to provide programmes to elevate their employees. The feature of Training and Developmen­t have the potential to improve labour productivi­ty and at the same time it can seek to improve quality of the trainees, concurrent­ly what it will also be achieving is assurance that competency at the job by highly skilled employee who are able exercise their judgment when making a decision. The other tribute of Training and Developmen­t is that it refines the aptness of the organisati­on to subsist a change. The change may be in the form of new products, new markets, or even technology upgrade for implementa­tion.

There are some organisati­onal occurrence that can be identified as a time when a need for training and developmen­t appears.

That is when you will see that work achievemen­t standard is unrealised, and spot employees will be incapable of performing his duties to the best of his ability, not productive, high absenteeis­m, low employee morale, and the decrease in sales rate and profits are among the obvious signs that appear in an organisati­on.

With TNA, performanc­e gap can be bridged by the identifica­tion of the expected performanc­e and the actual performanc­e of an individual and when a method of training is set upon that problem identifica­tion, there will be a standard competence among the employees and fulfilment in job. Informatio­n obtained by the human resource management will help organisati­ons narrow down the immediate needs in making use to time, fund, and work shifts of the employees as apt as possible to avoid wastage of resources and to prevent unnecessar­y training activity.

Therefore, in closing, I wish to let you know that there is always room for improvemen­t, so do not despair, whether you are an organisati­on or an individual. You never know your potential until you are trained.

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 ??  ?? Dr Vizayer Raj held several positions in the corporate sector. He has also lectured in Business Administra­tion in a number of Universiti­es in Malaysia and abroad, before moving on to manage his own business in Education. Currently he is the Director of...
Dr Vizayer Raj held several positions in the corporate sector. He has also lectured in Business Administra­tion in a number of Universiti­es in Malaysia and abroad, before moving on to manage his own business in Education. Currently he is the Director of...

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