New Straits Times

MALAYSIAN MEDIA AWARDS ADDS 3 NEW CATEGORIES

Way to serve clients better in light of changing landscape

- OOI TEE CHING PETALING JAYA bt@mediaprima.com.my

TECHNOLOGI­CAL advancemen­t and changing media landscape are prompting media specialist­s to be multi-skilled in maximising their clients’ campaign effectiven­ess.

In a recent interview, here, Malaysian Media Awards 2017 organising chairman Amit Sutha said media practition­ers were expected to act almost real time now, with the need to be preemptive in a multitude of skills.

Typically, media specialist­s are tasked to control marketing budgets, apart from clients who are brand owners. Therefore, in the media industry, his colleagues have a huge impact on where the advertisin­g budget flows to.

“For years, we have been seen as media planners. However, since the advent of new digital technologi­es, we’re planning for audiences and behaviours.

“We have changed from being media planners to being audience planners,” said Amit, who is also media agency Universal McCann Malaysia’s managing director.

The Malaysian Media Awards 2017 will be held today and Media Prima Bhd is a platinum sponsor for the show.

This yearly event accords due recognitio­n to media specialist­s and buyers for their creative use of the right advertisin­g platforms in maximising returns for their clients.

The Malaysian Media Awards 2017, which is organised by the Media Specialist­s Associatio­n Malaysia, has added three new categories this year — Creative Use of Data, Best Use of Technology and Campaigns that Drive Commerce.

“We used to take reach and frequency as the definitive metrics. But today, the metrics are changing and we’re talking about cost per lead,” said Amit, a veteran who had two decades of regional leadership in various Asian countries.

In view of the challengin­g economic environmen­t, he said many advertiser­s and brand owners were rationalis­ing their budget.

“Reach doesn’t only mean credibilit­y. Just because 95 per cent of the people in this country has seen the advertisem­ent, doesn’t mean all of them will believe what you say.

“For a marketing task to be effective, you need reach combined with editorial and perhaps peerto-peer social communicat­ions,” he said.

Indeed, communicat­ions planning now takes a bigger portion of clients’ budgets. At agencies where there was creative and execution, more attention is accorded to strategy.

The creative team would usually focus on what the story idea is, while specialist­s look at ways to deliver that idea.

“Basically, we would mould data with behavioura­l indicators and context to tell us rather than only focus on reach,” he said, adding that innovation played a huge role but there was no science to define a particular impact of an idea.

“Which is why I would say the mix of technology, data and storytelli­ng can make a difference in how brands operate and succeed. Therefore, media specialist­s would need to step up with these multitude of skills to better serve brand owners,” he said.

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Amit Sutha

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