ALIGN­ING THE RIGHT AP­PROACH TO THE RIGHT OB­JEC­TIVES

New Straits Times - - Klassifieds -

Q:I feel very frus­trated and dis­ap­pointed with my sub­or­di­nates as they are turn­ing against us for want­ing to im­prove their per­for­mance.

Our ad­vice for them al­ways end up ei­ther fall­ing on deaf ears or be­com­ing “ar­gu­ment top­ics” that lead to nowhere ex­cept ill feel­ings among us! Why do you think a good in­ten­tion can be per­ceived as bad by these peo­ple? - Un­grate­ful Souls

A:I can un­der­stand how you feel when peo­ple mis­in­ter­pret your good deeds. If there is some­thing miss­ing, it would likely be in the rap­port with your peo­ple and the way this is com­mu­ni­cated. So, in or­der to change this sit­u­a­tion, these two ar­eas re­quire greater at­ten­tion.

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