Ser­vice dis­rup­tion to con­tinue for at least an­other month


ASUPPLY problem is wreak­ing havoc on mo­torists in the Klang Val­ley, and at least in an­other part of the coun­try, who want to re­new their road tax.

Those try­ing to re­new their road tax at ap­pointed agents in the Klang Val­ley and Pe­nang have been told to go to Road Trans­port Depart­ment (RTD) branches in­stead, but even these branches are run­ning out of road tax stick­ers.

It has not been de­ter­mined if any other part of the coun­try is ex­pe­ri­enc­ing the problem.

An RTD spokesman told the New Straits Times the ser­vice dis­rup­tion, which has been on­go­ing since last month, was due to is­sues ex­pe­ri­enced by the con­trac­tor responsible for sup­ply­ing the stick­ers.

He said the dis­rup­tion was ex­pected to con­tinue for at least an­other month.

“The con­trac­tor’s main com­po­nent of a print­ing ma­chine was pre­vi­ously dam­aged, which re­sulted in a fail­ure to print the se­rial num­bers and other safety features of the road tax stick­ers.

“Due to this, they (the con­tracted com­pany) are forced to pro­duce more than the usual 50,000 copies of the road tax stick­ers daily. Fur­ther­more, they are also ex­pe­ri­enc­ing a short­age of ma­te­ri­als, and are wait­ing for the ship­ment of their new stock to ar­rive.”

The spokesman added that the cur­rent sup­ply stock of road tax stick­ers was low, forc­ing the depart­ment to pri­ori­tise the dis­tri­bu­tion of the items to its branches.

“Due to de­mand from the pub­lic, RTD can no longer cre­ate a buf­fer stock and is forced to dis­trib­ute the sup­ply stock im­me­di­ately after it ar­rives.

“The em­pha­sis is now on sup­ply­ing RTD branches.

“Busi­ness part­ners will have to wait,” he said, adding that the depart­ment re­quired at least 50,000 stick­ers daily to meet de­mand.

The spokesman said the sit­u­a­tion had forced the depart­ment to pri­ori­tise those whose road tax had ex­pired or would ex­pire within a few days.

Fol­low­ing com­plaints from the pub­lic, RTD had is­sued a state­ment on July 14 say­ing that it has taken ac­tion to dis­trib­ute 20,000 road tax stick­ers to the Se­lan­gor RTD branch, 20,000 to the Fed­eral RTD branch, 40,000 to Pos Malaysia Bhd and 5,000 to MyEG.

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