Civil ser­vants, teach­ers and post­grad­u­ates mulled for pro­gramme

New Straits Times - - News -

KUALA LUMPUR: The gov­ern­ment will con­sider send­ing 1,000 civil ser­vants, 1,000 teach­ers and 500 post­grad­u­ates from pub­lic uni­ver­si­ties to at­tend the De­sign Think­ing In­no­va­tion Am­bas­sador (DTIA) pro­gramme an­nu­ally over the next three years.

Prime Min­is­ter Datuk Seri Na­jib Razak said yes­ter­day that Diplo­matic and Man­age­ment Of­fi­cers (PTD) cadets and per­son­nel who at­tended the DTIA pro­gramme had im­proved ef­fi­ciency and pro­duc­tiv­ity.

“I have heard pos­i­tive feed­back on how it has been ap­plied to im­prove pro­cesses in gov­ern­ment units like the Pub­lic Works Depart­ment, Fire and Res­cue Depart­ment and po­lice.

“For in­stance, the po­lice pi­loted an ini­tia­tive called ‘Talk To Us’ to im­prove com­mu­nity en­gage­ment. The po­lice were very en­cour­aged by the re­sponse.

“There­fore, de­sign think­ing should be a core com­pe­tency for in-ser­vice per­son­nel, and es­pe­cially as a core mo­d­ule in the Na­tional In­sti­tute of Pub­lic Ad­min­is­tra­tion’s PTD Cadet Train­ing.”

Na­jib said some states were ea­ger to em­brace de­sign think­ing as a forward-think­ing move.

Sarawak, he said, would be the first state to com­mit to de­sign­think­ing train­ing.

Na­jib was speak­ing at the 5th an­niver­sary of Gen­o­vasi Malaysia here yes­ter­day.

He said stu­dents at the soonto-be-estab­lished Gen­o­vasi Malaysia Col­lege would be taught prac­ti­cal skills to em­power them to con­trib­ute to the Fourth In­dus­trial Revo­lu­tion ef­fec­tively.

As for small-and-medium en­ter­prises, Na­jib said, de­sign think­ing would en­able them to thrive in the dig­i­tal land­scape.

“Gen­o­vasi can equip them with an in­no­va­tion mind­set, a req­ui­site for them to re­spond not only to chang­ing mar­ket con­di­tions, but also to the trend­set­ters in ecom­merce.”

He said Gen­o­vasi, in a col­lab­o­ra­tion with Kumpu­lan Me­dia Karangkaf and Ori­en­tal Press Group, would also con­duct its pro­grammes in Ba­hasa Malaysia and Man­darin.

“We want as many peo­ple as pos­si­ble to be part of this de­sign think­ing move­ment, to be ready to face the chal­lenges that an ever-chang­ing fu­ture will bring. I am hope­ful that hav­ing these mod­ules avail­able in Ba­hasa Malaysia and Man­darin will al­low more peo­ple to at­tend the Gen­o­vasi cour­ses.”

Gen­o­vasi, which is part of the gov­ern­ment’s Agensi Ino­vasi Malaysia un­der a pub­lic-pri­vate part­ner­ship with An­com Bhd, has trained al­most 4,000 par­tic­i­pants from the pub­lic and pri­vate sec­tors us­ing the “Stanford” and Has-Plat­tner-In­sti­tut DT model.

Gen­o­vasi will soon start an­other de­sign think­ing pro­gramme, called Catch em’ Young, to reach out to those aged be­tween 10 and 14.

De­sign think­ing is an in­ter­na­tion­ally recog­nised, proven and widely-used in­no­va­tion method­ol­ogy that is ap­plied across busi­nesses, dis­ci­plines and fields to solve com­plex prob­lems.

The five-step process of de­sign think­ing re­lies on its hu­man-cen­tric ap­proach to in­no­va­tion, in­cor­po­rat­ing key el­e­ments that lever­age on multi-dis­ci­plinary teams, flex­i­ble en­vi­ron­ments, un­in­hib­ited brain­storm­ing ac­tiv­i­ties and em­pa­thy for the end user.

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