New Straits Times

Business analytics at Unirazak

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ARE Data Analytics and Data Science the same? Why is business analytics in trend now? Universiti Tun Abdul Razak (UniRazak) Graduate School of Business dean Assistant Professor Dr Johari Mat said these questions always complicate government agencies, policy makers and educators in understand­ing how business analytics drives digital data policy and designing educationa­l programmes to meet the current market demand for business analytics talents.

He said the assumption of data analytics and data science being the same is arbitrary. Data analytics involves business process analysis and Data Design, Business Intelligen­ce and Data Warehousin­g; as well as Managerial Decision Modelling as it is skewed to business “language”.

“Whereas, data science focuses on Data Mining and Machine Learning, Programmin­g for analytics and Statistica­l programmin­g; and it is skewed to computer ‘language’,” he said.

Although both areas involve data “business”, the functional­ity is totally different.

However, both are equally important in planning, developing and strengthen­ing the business analytics field in Malaysia. These areas complement each other.

Johari said business analytics consists of four major areas, which are Marketing Analytics (MA), People Analytics (PA), Financial and Accounting Analytics (FAA); and Operations Analytics (OA).

“A business analyst uses data analytics for business or commercial decisions and data science for framework, data mining, programmin­g and statistica­l programmin­g,” he said.

Johari said business analytics is a methodolog­y or tool to make a sound commercial decision. Hence it impacts the functionin­g of the whole organisati­on.

According to the 2016 Global Talent Competitiv­eness Index, business service is predicted to contribute to 30 per cent of job demands in the United Kingdom by 2025. A similar pattern is forecasted in Malaysia, too. It shows the global talent landscape is pillared by business and customer awareness, problem solving, applicatio­n of numeracy, applicatio­n of informatio­n technology, entreprene­urship skills as well as communicat­ion and literacy.

“In this landscape, graduates must possess desired skill sets to make them more marketable.”

All business graduates are expected to have business analytics skills and knowledge for them to be able to assume critical position in the organisati­on.

In realising the significan­ce of business analytics towards nationbuil­ding, GSB in UniRazak is designing comprehens­ive syllabus for business analytics and Financial Technology (FinTech) to be added as programme majors in its current Master of Business Administra­tion (MBA) programme. Business analytics consists of four major areas, which are Marketing Analytics (MA), People Analytics (PA), Financial and Accounting Analytics (FAA); and Operations Analytics (OA).

The business analytics and FinTech enriched MBA programme is expected to be launched by October this year for the January 2018 intake.

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Assistant Professor Dr Johari Mat

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