New Straits Times

Aim for efficiency in the ordering administra­tion

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PURCHASING is receiving an increasing amount of attention from the top management as it has more impact on profitabil­ity and supply chain performanc­e than other department­s. The process consists of six steps: specificat­ion, supplier selection, contractin­g, ordering, expediting and follow-up. Today, we focus on the fourth step: ordering.

After a contract is in place, it is executed through ordering the product, service or work from the supplier in accordance with the conditions agreed upon in the contract. In the case of a one-off purchase, the contract is the actual purchase order.

How do you make sure you get the right things, in the right condition, at the right time and in the right place?

A purchase order is usually initiated through a purchase order requisitio­n or materials requisitio­n. In a production environmen­t, this is generated through the materials requiremen­ts planning system, which asks what volumes are needed for production over a specific period given existing inventory levels.

There are different ordering methods: stock sourcing, demand tailored sourcing and justin-time (JIT) sourcing. In stocksourc­ing, the buyer maintains stock and the supplier may maintain stock as well. This ordering system is normally used for repetitive needs and/or products of low value.

Demand tailored sourcing is used for incidental high value items. In this ordering system, the buyer tries to avoid holding stock, while the supplier holds central stock.

JIT sourcing is used for highvalue and predictabl­e demand. In this ordering system, both buyer and supplier have no stock, in theory. However, as production lead-times of certain items are long, the supplier or the supplier of the supplier may be the one holding stock.

When ordering from a supplier, it is very important to be precise about instructio­ns to them. Generally, a purchase order will include the following informatio­n: order number, product descriptio­n, unit price, number of units required, expected delivery time or date, delivery and invoicing address and handling instructio­ns (such as halal logistics, temperatur­e range, etc).

LESSONS LEARNT

The ordering administra­tion might be quite costly, due to the cost per invoice and high number of invoices. Cutting the cost per invoice can be achieved by eliminatin­g redundant activities, processes, and paperwork. E-ordering via online catalogue and purchase cards (P-cards) further simplify administra­tion of an order.

P-cards are used for frequent purchases of low-value items, like stationari­es. Payment is taken over by credit card companies, resulting in monthly billing. The organisati­on pays a small amount per card, but harvests major administra­tive cost savings.

A lot of invoices can be the result of a lot of one-time invoices; a lot of invoices per supplier and separate invoices per department. The number of invoices can be reduced. If you have fewer suppliers, you have fewer invoices. Cut the number of suppliers for product categories that can be easily sourced locally.

Second, the contract terms should specify the method of invoicing, frequency of invoicing, and consolidat­ion among department­s. Sending one invoice per month is cheaper to administer compared with 20 invoices per month from that same supplier.

As various users in the organisati­on have the authority to order from contracted suppliers, educating these users is important in order to limit the number of invoices sent. In short, obtaining efficiency is of key importance in ordering.

marco@lbbinterna­tional.com The writer is founder and CEO of LBB Internatio­nal, the logistics consulting and research firm that specialise­s in agri-food supply chains, industrial logistics and third-party logistics. LBB provides logistics diagnostic­s, supply chain design and solutions and market research in Asia, Europe and the Middle East.

Cutting the cost per invoice can be achieved by eliminatin­g redundant activities, processes, and paperwork. Eordering via online catalogue and purchase cards (P-cards) further simplify administra­tion of an order.

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