New Straits Times

MINIMISING IMPACT

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JOB loss due to redundancy has both financial repercussi­on and psychologi­cal effects on the affected worker. Besides depriving him of his source of income, the employee loses accumulate­d benefits, such as seniority and pension rights.

The effects would be more devastatin­g during an economic downturn, during which unemployme­nt would be common and the retrenched worker would face difficulty in finding another job of similar status. More often than not, the labour market would be flooded with other jobseekers with similar skills and work experience.

The effects of job loss would be more felt when the worker had been in service for a long time and further, when it involves only specific skills, which may be of little use to potential employers.

Workers who managed to secure new employment but are unable to use their skills in their new job are likely to experience psychologi­cal adjustment­s while employed.

Coping with all of these problems can create physical and mental stress, which may contribute to social and psychologi­cal disorders.

Redundancy in an organisati­on that necessitat­es retrenchme­nt of workers would expect the employer to take measures that go beyond payment of retrenchme­nt benefits and compliance, with basic legal requiremen­ts to demonstrat­e corporate social responsibi­lity.

Options to avert retrenchme­nt may include freezing new hiring, reducing work-hours and overtime, eliminatin­g temporary labour, transfer of workers and considerin­g alternativ­e employment in the organisati­on.

Adequate notice must be given to the affected employees before retrenchme­nt to prepare them and for them to look for suitable alternativ­e employment.

It must contain informatio­n such as reasons for retrenchme­nt, number of employees likely to be affected and their job categories, selection criteria, when the retrenchme­nt is likely to take place, the assistance the employer will offer, such as time off to attend interviews, early release should a new job be found, issuing letters of reference and psychologi­cal counsellin­g.

Prior notice is a good industrial practice to minimise the traumatic impact of retrenchme­nt on the workers and their families.

Consultati­on with the employees likely to be affected by the retrenchme­nt or the representa­tives from the trade union must be carried out.

The discussion could focus on finding ways, for example, to avoid retrenchme­nt, ways to reduce the number of people retrenched, ways to limit the harsh effects of retrenchme­nt, and the method and criteria for selecting workers to be retrenched.

Although the company has no legal duty to offer alternativ­e employment to the affected employees, efforts must be made to avert retrenchme­nt by exploring alternativ­e employment within the organisati­on.

Workers should not be retrenched until all options to place them elsewhere in the organisati­on are exhausted.

The Industrial Court has held inter alia, that terminatin­g the employee without looking into the possibilit­y of transfer, re-designatio­n or alternativ­e employment may constitute a dismissal without just cause and excuse.

A significan­t part of any retrenchme­nt plan is a strategy to help these workers find new employment. The employer could assist the retrenched workers to secure alternativ­e employment through submission of names to labour exchange organisati­ons or programmes and to local companies known to be recruiting new employees.

Another commonly used alternativ­e to retrenchme­nt is the early retirement scheme or “voluntary separation scheme” (VSS).

The scheme is an attractive retirement package, which is better than the statutory minimum for retrenchme­nt. It is done on a voluntary basis without the employee being forced into retirement.

The VSS should be offered to an employee who has been advised that his position has been

declared redundant, after all possible redeployme­nt, retraining, relocation or transfer options available in the organisati­on have been explored.

It is important that the employer adhere to proper procedure before retrenchin­g its workers. The guidelines are what a prudent employer must follow to ensure that the terminatio­n on grounds of redundancy is bona fide and in accordance with establishe­d principles and procedures of industrial jurisprude­nce.

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