New Straits Times

DIGITAL TRANSFORMA­TION TO ADD US$10B TO GDP

Report predicts that digital transforma­tion will increase the nation’s growth by 0.6pc annually

- FARAH ADILLA KUALA LUMPUR bt@mediaprima.com.my

DIGITAL transforma­tion is expected to contribute US$10 billion (RM39.1 billion) to Malaysia’s gross domestic product (GDP) by 2021, and increase growth by 0.6 per cent annually, according to a new joint business study by Microsoft and IDC Asia/Pacific.

The study predicts a dramatic accelerati­on in the pace of digital transforma­tion across Asia’s economies.

Last year, about seven per cent of Malaysia’s GDP was derived from digital products and services created through the use of digital technologi­es, such as mobility, cloud, Internet-of-Things (IoT) and artificial intelligen­ce (AI).

Microsoft Malaysia managing director K. Raman said within the next four years, 45 per cent of Malaysia’s GDP was expected to be derived from digital products and services.

“Malaysia is clearly on the digital transforma­tion fast-track.

“At the same time, organisati­ons in the Asia-Pacific region are increasing­ly deploying emerging technologi­es, such as AI, as part of their own digital transforma­tion initiative­s. This will accelerate growth even further,” he said at a briefing here yesterday.

The study also indicates that while 85 per cent of organisati­ons in Malaysia are in midst of their digital transforma­tion journey, only seven per cent of companies in the region can be classified as leaders.

These organisati­ons have full or progressin­g digital transforma­tion strategies, with at least a third of their revenue derived from digital products and services.

In addition, these companies enjoy between 20 and 30 per cent improvemen­t in benefits across various business areas from their initiative­s.

The study indicates that leaders experience double the benefits of followers, and these improvemen­ts will be more pronounced by 2020.

IDC Asia/Pacific digital transforma­tion practice lead research director Daniel-Zoe Jimenez said IDC expected that by 2021, at least 48 per cent of Southeast Asia’s GDP would come from digital products and services, with growth driven by digitally enhanced offerings, operations and relationsh­ips.

“The study shows that leaders see double the benefits of followers, with improvemen­ts in productivi­ty, cost reduction and customer advocacy.

“To remain competitiv­e, organisati­ons must establish new metrics, realign organisati­on structures and re-architect their technology platform,” he said.

The survey, based upon answers from 1,560 decision-makers in mid- and large-sized organisati­ons in 15 economies in the Asia-Pacific region, highlights the rapid impact and widespread disruption that digital transforma­tion is having on traditiona­l business models.

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