New Straits Times

HOW TO FIND A GOOD MECHANIC

- AMIR HAMZAH somewhere in their workshop.

ONE of the most difficult things about car ownership is the search for a good mechanic or workshop. There are a thousand and one workshops out there, so why is it such a difficult task to find just one good mechanic? Well, they are out there, so it takes more than just driving into the most convenient workshop and hoping that you have found the “one”.

A good foreman will help to keep your car running longer and save you money on repairs. They will charge you reasonable rates and use the correct original parts. Here are a few tips on how to find a good mechanic:

ASK YOUR FRIENDS

Most of us will have friends who own the same kind of cars we drive. The particular marque you drive is particular­ly important since most good mechanics are trained to repair and service a particular marque. Ask a few friends who they go to and how they rate that mechanic. If the same name comes up more than once, you could be in luck.

Another method is to join a club that caters to your particular marque or model. The members of the club will have several good mechanics that service their cars.

USE THE INTERNET

Use search engines on the Internet to find out who specialise­s in your particular marque. However, since there are numerous advertisem­ents that you may encounter, a Web forum may be the only good resource. Trawl the forums to find a particular shop or mechanic and make sure you also enter the particular area you are interested in.

This is also a good way to find out who is a bad mechanic as well, but beware that it is extremely easy to badmouth someone on the Internet, sometimes without reason or proof.

FLEET SERVICING WORKSHOPS

Delivery vans, taxis, company cars and government vehicles are required to be in good order at all times. They are usually taken to a good mechanic when they need maintenanc­e work or repairs. If they specialise in your marque, there’s a good chance the mechanic will be able to pinpoint certain troubles with accuracy and know the remedies.

You may be able to just ask a fleet driver or do an online search to pinpoint the correct mechanic for you.

APPROVED AUTO MECHANICS

Your local auto club or associatio­n such as the Automobile Associatio­n of Malaysia (AAM) will have a listing of workshops in their booklet or guide. Even though you might not be a member, it is particular­ly useful because all participat­ing shops usually offer warranties on all repairs, use certified mechanics and technician­s and need to pass an annual inspection.

DEALER AND MANUFACTUR­ER-CERTIFIED SHOPS

When mechanics are certified by a dealer or manufactur­er, that means they will have gone through the required courses of the particular make of car that they work on and have worked with a dealership dealing with that particular marque. Even if they have left the dealership, they will certainly have the certificat­e mounted

Some things you might want to know about your prospectiv­e mechanic:

1.How many years have they

been in business?

2.How many years of experience do they have (especially with your marque)?

3.Do they guarantee their work? What sort of warranties do they offer?

4.Are the mechanics certified? What type of training do their mechanics have? 5.What types of parts do they use — new or used, original or after-market?

6.Can you provide your own

parts? 7.Do they offer loaner cars while your car is in the shop?

START WITH SMALL ITEMS

The best time to find a mechanic is before any major servicing is needed. Do a simple oil change, brake pad replacemen­t or coolant change to test out a mechanic’s skills and profession­alism.

Spend some time asking the questions above and monitor his work to assure yourself that you have found the “one”. But beware, a good mechanic sometimes has a queue of customer cars to work on. So, be prepared to wait in order to get the best out of your mechanic.

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