New Straits Times

THE IMPORTANCE OF GLOBAL MARKETING STRATEGY

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As technology creates leaps in communicat­ion, transporta­tion, and financial flows, the world continues to feel smaller and smaller. It is possible for companies and consumers to conduct business in almost any country around the world thanks to advances in internatio­nal trade.

Rapid technologi­cal advances mean that geographic­al and cultural communicat­ion barriers are disappeari­ng, and even smaller businesses without a physical presence in other countries can market and sell their products internatio­nally.

This means that almost anyone with the desire can market internatio­nally, but will do so with varying levels of success, depending on the thought and research that is put into the internatio­nal marketing strategy.

Today, going global can be achieved more easily than ever—if you have the right strategy and solutions in place.

Companies cannot just concentrat­e on domestic markets if they are to remain competitiv­e. Internatio­nal marketing allows companies to look for growing target markets and product opportunit­ies overseas.

!HAT IS INTERNATIO­NAL MARKETING2

Internatio­nal marketing occurs when companies use a global plan to effectivel­y market their goods and services on an internatio­nal basis.

On its surface, the meaning of internatio­nal marketing is simple: it’s just marketing a product or service to consumers in different countries.

Upon second inspection, however, it is a bit more complicate­d. Internatio­nal marketing is significan­tly more complex than domestic marketing, and several additional factors come into play. This includes legal difference­s—every country has its own separate set of laws that govern business that must be taken into account—as well as cultural difference­s.

In some countries, there is simply no market for certain products or services. Companies must create new strategies to appeal to broader demographi­cs. Ambitious brands will need to draw up market penetratio­n plans and create strategies to break language barriers. Internatio­nal marketing requires a lot of commitment, and it will be necessary for companies hoping to expand into internatio­nal markets to invest substantia­l time and effort.

DECIDING !HEN TO EXPAND

Because of the scale of the investment needed to build an internatio­nal marketing program, it’s important to ensure the timing is right. How can a company know that it’s time to set sail into internatio­nal waters? There are several questions executives should ask as they decide:

Has the company built a solid foundation at home2

This seems intuitive, but if the expansion spreads the company’s resources too thin and far from the intended success, the move could lead to disaster.

How big will this expansion be2

Is this internatio­nal expansion a matter of opening new locations in several countries, or is it simply expanding the company’s online presence?

Does the company have personnel in place to handle the expansion2

This includes making sure that the company has employees with the required skills and the company can afford to shift those individual­s into new roles or hire additional resources.

How much money is the company able to invest in internatio­nal marketing efforts and where will this money come from2

Depending on how business is running in the primary market, it may be wise to divert money from domestic marketing efforts into internatio­nal markets

Once a company decides it is time to move into an internatio­nal market, there are several steps to follow when creating its internatio­nal marketing plan:

Research. Determine the size of the market for the product in each country to which the company will expand. Learn the laws governing business and marketing in those countries. Ask questions, and ask them often.

Build the infrastruc­ture.

• Companies should build a robust infrastruc­ture early on to streamline the process of internatio­nal marketing. This includes activities such as registerin­g trademarks, reserving internatio­nal domain names for local language and culture.

Adapt the current marketing strategy.

While creating an internatio­nal marketing strategy is a lot of work, a lot of the work has already been done for the company’s domestic strategy.

Localise the product and marketing materials.

This includes translatin­g and tailoring messages to appeal to new demographi­cs.

Re-evaluate and adapt.

Just as domestic markets are constantly changing, so are internatio­nal markets. Continue to conduct market research and adapt marketing strategies.

There is a lot of advice out there when it comes to internatio­nal marketing, and much of it is even conflictin­g. The best way to handle this advice is always to research whenever considerin­g launching a product into a new market. Each country is different, and even within countries, there is a lot of variation between regions.

By keeping a close eye on varying trends in different countries and regions, planning out the best course

of action to meet those needs, and following through on the execution, companies can lay a strong foundation for their internatio­nal marketing efforts and they can find continued success year after year.

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