Passion boosts performance of employees, even janitors

never tire of quality service. Quality of service is one of the factors that make or unmake a business.

Quality delights customers and retain them as loyal clients.

For instance, customers prefer to go to restaurants with friendly and helpful staff. No one likes impolite or discourteous workers, anyway.

So, what makes one deliver great service? The answer has to be passion. When one does one’s job whole-heartedly, the end-result will be excellent.

This applies to everyone, even a janitor.

If you have no passion, you will not achieve the desired result. Furthermore, doing work that you enjoy will boost your mental state, which will encourage you to be more innovative and creative.

Passion encourages precision and attentiveness, which will result in excellence.

A workplace is not only improved by coloured walls or green plants, but also the enthusiasm of people going about doing their work. Passion is infectious.

There are two types of workers:

ONE, workers who do a good job and are always looking for opportunity to help for the greater good of the company. Such employees are willing to stay on to finish the task at hand; and,

SECOND, workers who are clock watchers, always waiting for tea and lunch break. Such employees suffer from Monday blues and Friday highs. Passion is not one of their loves.

The good news is, passion is teachable. One can motivate oneself to love one’s job. To excel at one’s job, one must love it. Passion grows on love.

One also needs to learn new skills and use them at work.

Most importantly, contribute to the team’s success because when the team wins, its members win too.