New Straits Times

HELP NON-PROFITS TO BUILD LONG-TERM CAPACITY

- SHAHIRA AHMED BAZARI Managing director, Yayasan Hasanah

NON-PROFITS are essential in delivering key services to the community. Neverthele­ss, tight budgets, limited resources and lack of measurable targets can make it difficult for them to deliver their services effectivel­y.

Furthermor­e, social impact is something that takes a long time to be seen. It may be a challenge for some organisati­ons to retain consistenc­y over a period of time, while not losing sight of their long-term goals.

Funders and foundation­s like Yayasan Hasanah can play a role in providing non-profits with resources that will enable them to operate and deliver their programmes.

All parties can work together to uplift the volunteeri­sm and charity ecosystem.

While this used to be the common approach, looking at nonprofit organisati­ons just as implemente­rs of social activities, based on funders’ strict mandate and requiremen­ts, is no longer feasible.

Instead, we should realise that non-profits are profession­al organisati­ons that need the same kind of financial resources and support as every other organisati­on.

We believe that if non-profits do not have to worry about covering basic costs and salaries regularly, they can place more focus and resources on driving real change and delivering a social impact.

It is important for funders to not solely focus on the dollar value of each programme or activity that they invest in. Instead, funders, the government and stakeholde­rs should invest in these organisati­ons in a more holistic manner, empowering and enabling them to build long-term capacity, knowledge and organisati­onal efficiency.

By changing the relationsh­ip dynamics between funders and non-profits, from funder-executor to strategic collaborat­ors that seek to learn from and add value to one another, we believe that non-profits in Malaysia can achieve their true potential, deliver a strong impact and elevate the status of the social sector to be on a par with the public and private sectors.

We also need to evolve from looking at the non-profit sector as a career break, or a volunteeri­ng opportunit­y to embracing the fact that people can and have enjoyed fulfilling and sustainabl­e career paths through social work.

A key considerat­ion to enable this successful paradigm shift is to invest in not just attracting the right talent but also incentivis­ing them to stay and grow their careers.

This will require the collective effort of bodies like Yayasan Hasanah, non-profit organisati­ons, corporatio­ns, the government and institutio­ns of higher learning to drive transforma­tive change to the entire talent developmen­t ecosystem. We can adopt learnings from various countries that have enjoyed this successful transition.

For example, in developed Western economies, young people are keener on obtaining qualificat­ions tailored specifical­ly for the non-profit sector.

The number of courses in nonprofit management and philanthro­pic studies at American universiti­es rose from 284 in 1986 to 651 in 2016.

More MBA holders are going into charity management and the demand for trained fundraiser­s has risen significan­tly over the past decade.

Furthermor­e, non-profit profession­als in the West are taking to the digital sphere, giving rise to the need for digital and social media experts in the field. Classy.org, the fundraisin­g platform for social impact organisati­ons, for example, is utilising popular all-in-one marketing platform Hubspot to run their marketing efforts and donor database in a more seamless and systematic manner.

Closer to home, higher learning institutio­ns have begun offering qualificat­ions in social work, grants management and other discipline­s specific to the nonprofit sector. These are positive developmen­ts that we are excited about. However, Malaysia still has a long way to go before reaching the levels of the industry’s higher qualificat­ions uptake of Western countries.

Neverthele­ss, we can start putting the building blocks in place to attract and nurture the best talent to join our non-profit sector in the future.

Beyond organising volunteeri­ng campaigns and programmes, local universiti­es can offer courses or embed relevant curriculum in existing courses to produce qualified non-profit profession­als, who can add greater value to the sector.

Likewise, non-profits should start investing in continuous training and talent developmen­t programmes to upskill existing employees.

Corporate players, too, can expand their corporate social responsibi­lity mandate by creating education programmes on best practices in financial and operationa­l management specifical­ly catered to non-profit talent.

 ?? PIC FILE ?? A capacity-building class organised by Muslim Aid Malaysia for Rohingya refugees is in session.
PIC FILE A capacity-building class organised by Muslim Aid Malaysia for Rohingya refugees is in session.

Newspapers in English

Newspapers from Malaysia