New Straits Times

ADDRESS POOR MAINTENANC­E CULTURE

- TAN SRI LEE LAM THYE Kuala Lumpur

THOSE in the tourism industry should adopt and implement good occupation­al safety and health (OSH) management practices to help reduce the number of accidents and health problems in the sector.

The recent incident where 12 people were injured when part of a jetty on Pulau Anak Tikus, Langkawi, collapsed on Oct 29 again highlighte­d our poor maintenanc­e and safety culture.

In the 1.50pm incident, a group of 40 tourists, including from Universiti Malaysia Kelantan, were walking on the jetty when it suddenly gave way. They had just arrived at Pulau Anak Tikus, a popular destinatio­n known as Fossil Island. The authoritie­s responsibl­e for the maintenanc­e and upkeep of the said jetty must be held accountabl­e for the incident. The incident is a wake-up call on the need to conduct maintenanc­e checks on all tourism facilities and amenities on Langkawi.

OSH for tourism industry must be practised for the safety of all. Jetties, especially wooden ones, must be frequently checked and safety audits done regularly. Such facilities are vulnerable to wear and tear due to frequent use, the weather and the corrosive sea water.

This latest incident clearly shows that safety and health procedures were overlooked. The relevant authoritie­s were negligent. Safety audits were definitely not carried out, or this would not have happened. Both federal and state government­s should direct all relevant authoritie­s and agencies to undertake safety audits of all jetties and other facilities and address the poor maintenanc­e culture to prevent a recurrence.

Funds should be allocated to repair and upgrade existing facilities for tourists, including jetties. Allocate more funds to the relevant government department­s and agencies so that they are able to carry out the necessary maintenanc­e checks.

Over the years, the government has spent billions on the developmen­t of infrastruc­ture and facilities for the country but what is regrettabl­e is the lack of maintenanc­e and commitment to safety. This has to be rectified and every effort must be made to inculcate the culture of maintenanc­e and safety.

Poor maintenanc­e and safety culture in Malaysia can lead to unnecessar­y accidents which are a reflection of the Malaysian malaise, clearly manifested in inferior quality work, poor execution, inept management, poor maintenanc­e and lack of ethics and integrity.

Malaysia should no longer be known as “having first-world infrastruc­ture but with third-world mentality”.

Improving a country's image and safety culture is not only the responsibi­lity of the government, but also the duty of every citizen.

 ?? FILE PIC ?? The jetty at Pulau Anak Tikus, Langkawi, which collapsed on Oct 29. Twelve people were injured in the incident.
FILE PIC The jetty at Pulau Anak Tikus, Langkawi, which collapsed on Oct 29. Twelve people were injured in the incident.
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