RHB EYES 1M ACTIVE MOBILE BANKING USERS
App will also allow customers to directly access products and services offered
RHB Bank Bhd is aiming to double the number of its active mobile banking users to one million by the end of this year following the launch of the new RHB Mobile Banking app.
The bank currently has 500,000 active mobile banking users.
Group managing director Datuk Khairussaleh Ramli said the mobile banking app was designed and developed with the needs of customers in mind.
He said its unique features and user-friendly functions as well as the clean and intuitive interface made it easy for customers to use, regardless of their profile or age group.
The app would also allow customers to directly access products and services being offered by the group, he added.
“Today, RHB has about 1.8 million active RHB Now Internet banking users, out of which more than 500,000 are active mobile banking users.
In the last three years, our mobile banking penetration has grown by 250 per cent.
“With the launch of our new RHB Mobile Banking app, we are targeting to increase our active mobile banking users to one million by the end of this year,” he said at the launch, here, yesterday.
The app was also set to boost digital transaction volumes from 66 per cent now to more than 80 per cent by 2022, he added.
A key feature of the mobile banking app was the quick access to customers’ account information via the Quick Login feature using a PIN or biometrics; which gives customers an easy way to get a complete overview of their account information and allowing them to manage their finances anywhere, anytime.
There is also ”one-touch payment” feature that allows payments to be made effortlessly for up to eight specified recipients, with no full login needed, for payments up to RM500.
The enhanced integration capabilities using transaction signing eliminates the need for onetime-passwords to authorise transactions, without compromising on account security.
The new RHB Mobile Banking App will co-exist with the RHB Now app and Internet banking platform for the next 12 months, before they are integrated into a single platform.