Samsung to inspect reported screen damage
SEOUL: Samsung Electronics announced yesterday it will inspect units of its highly anticipated folding smartphone after some reviewers reported screen damage.
A handful of United Statesbased reporters were given the flagship Galaxy Fold phones, priced at US$1,980 (RM8,240), ahead of the model’s official release next week, and they reported screen issues within days of using the devices.
“The screen on my Galaxy Fold review unit is completely broken and unusable just two days in,” Bloomberg’s Mark Gunman tweeted.
And Dieter Bohn of The Verge said: “Something happened to my Galaxy Fold screen and caused a bulge... It’s broken.”
Samsung spent eight years developing the Galaxy Fold, which is part of the South Korean tech giant’s strategy to propel growth with groundbreaking gadgets.
“We will thoroughly inspect these units in person to determine the cause of the matter,” said Samsung in a statement after reports of the screen damage emerged.
The firm suggested some reviewers encountered screen failures because a section of the display was removed.
“The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches,” it said.
Samsung is the world’s biggest smartphone maker, and this month launched the 5G version of its top-end Galaxy S10 device.
It had said it will release the Galaxy Fold as scheduled next Friday.