HOTELS, BANKS GEARED UP TO HELP CURB COVID-19
Some even conduct temperature screening for all customers, visitors and employees
HOTELS and banks across the country are going the extra mile to safeguard customers and employees against the Covid-19 outbreak.
While some provide hand sanitisers at their premises, others even implement temperature screening at their outlets’ entry points.
Maybank, for example, has implemented temperature screening for customers, visitors and employees at all its branches and buildings.
A bank spokesman said it took its customers and employees’ wellbeing and safety seriously, and the decision to institute such measures was to mitigate any potential health risk.
“We will continue to monitor the situation and implement measures that we believe are in the interest of stakeholders. We appreciate the cooperation they have extended to us in our efforts.”
RHB Bank said precautionary measures were being implemented to protect employees and customers, in line with directives issued by the Health Ministry and the World Health Organisation.
A RHB spokesman said apart from temperature checks and sanitisation, the bank had split key operations in the head office as part of its business continuity management.
Corporate and internal events have been deferred, and air travel to selected destinations has been restricted.
“The precautionary measures are to ensure the continuity of our critical business functions, as well as the safety of customers and employees. We will continue to monitor the situation and review measures that we have put in place.”
CIMB Group said its precautionary measures were to ensure employees’ wellbeing.
“These measures include travel restrictions and provision of sanitisers for the use of employees and customers at our branches nationwide and region-wide, as well as stricter screening measures for all visitors to CIMB premises.”
Malaysian Association of Hotels (MAH) chief executive officer Yap Lip Seng said in the early stage of the outbreak, hotels were required to screen and quarantine tourists from China.
“Some hotels continue the practice, but there are very few tourists from China now.
“Hotels were given contacts of CPRC (Crisis Preparedness and Response Centre) and hospitals in every state for communication of suspected cases.
“Hotels also provide hand sanitisers and stress on personal hygiene and disinfection.”
Yap said MAH had signed a memorandum of understanding (MoU) with Global Doctors Malaysia (GDM), a private healthcare provider to provide medical and healthcare support to MAH’s member hotels.
“The MoU will take immediate effect with GDM extending health, preparedness and community health advisory to hoteliers, with an added option of a complete corporate health solution.
“The highlight of the MoU includes preparedness advisory supporting Malaysian hotels in dealing with the spread of Covid19 to ensure hotels are safe for tourists.”
GDM’s medical services cover primary and secondary care, ambulatory care, emergency medical services, vaccination clinics, corporate healthcare management services, as well as tertiary network referral services over its network of centres and clinics in Malaysia, China, Indonesia and Thailand.