New Straits Times

Positive Attitude Amid The Coronaviru­s Crisis

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WE live in a time of an unpreceden­ted crisis. It is a time of extreme challenges with uncertaint­y ahead. The coronaviru­s has affected adversely many individual­s, companies, industries and nations. Even though most companies are now open for business, they are still suffering the after-effects of the lockdown due to loss of business opportunit­ies during the past few months. Many companies are facing a slowdown in their business because of the lingering fear of Covid-19 and the constraint­s of the operating prodecures. Many customers are still staying away from shopping complexes and eatery outlets. Consumers are withholdin­g their spending in view of the uncertain future of their livelihood. In view of the shrinking demand, companies are cutting down their production output.

To survive this crisis, employees need to adopt a positive attitude and be resourcefu­l in making the best out of the workplace and marketplac­e of the new normal. They can begin this journey by adopting the following attitudes.

IT IS POSSIBLE ATTITUDE

In the midst of facing this global pandemic, where many become negative, it is always encouragin­g to hear an employee say that it is possible to solve a problem.

Such an employee believes that anything is possible if one has the mindset, the will and persistenc­e to pursue the goal till it is achieved. This kind of employee subscribes to the philosophy of “whatever the mind can conceive and believe, it can achieve”. They simply start by doing what’s needed, then proceed to do what’s possible and next they attempt what is seemingly impossible. With their effort, perseveran­ce and grit, they soon overcome against the odds –stretching themselves from impossible to “It’s possible”

I AM RESPONSIBL­E ATTITUDE

Many employees are trapped by circumstan­ces, excuses and blame. They become victims due to their attitude of not taking responsibi­lity. However, the moment one takes full responsibi­lity towards what happen, one escapes the clutch of being a victim. As the saying goes, “life is 10 per cent what happens to you and 90 per cent how you respond to what happens”. When an employee accepts the personal responsibi­lity of his circumstan­ces, he increases the power to change them and transform oneself from being a victim to a winner.

TAKING INITIATIVE ATTITUDE

There is one thing that most leaders value highly about their subordinat­es — doing the right thing at the right time without being told. There are many employees who are too dependent on instructio­ns to do things. Worst, some need to be monitored and pressured into doing things. Companies want employees who are independen­t in their thinking and who take initiative to do things and create productive change.

Employees should heed the former US President Barack Obama’s words: “Change will not come if we wait for some other person or some other time. We are the ones we’ve been waiting for. We are the change that we seek”.

DO WHATEVER IT TAKES ATTITUDE

One chief executive officer confided in me that he got very upset each time his staff told him that he would try his best to get something done. He pointed out that trying at something come across as lacking in self-belief and commitment. When he selects a leader to do something of significan­ce, he does not want them to try to do. He wants them to do it whatever it takes to achieve success. That’s the kind of determinat­ion he wants his top leaders to go about their work. An employee who would do whatever it takes to succeed is certainly a rare breed in organisati­ons, and is greatly sought after.

THE SOLUTION-DRIVEN ATTITUDE

In truth in the workplace and marketplac­e, all of us are paid to solve problems. Bosses are always on a lookout for employees who possess the right attitude towards a problem. Good employees diagnose the problem, ascertain the root causes and seek out possible solutions. They then weigh the pros and cons and select a practical and costeffect­ive solution and implement it. The solutiondr­iven employee is one who has the courage and perseveran­ce to continue to seek solutions to challengin­g problems. A case in point is that during this Covid-19 crisis, many companies are now looking forward to their staff to come up with new and creative ideas to improve their revenue in view of the decreasing demand of their existing products or services.

In essence, work attitudes arise from the thinking, beliefs and feelings of the employees about various aspects of work and the workplace. According to a Gallup study, negativity in the workplace costs the U.S. economy between US$$250 billion to US$$300 billion a year. The best education, skills and talent cannot substitute for a good work attitude.

During this global pandemic crisis, it is timely that leaders spend time to mould the work attitude of their staff to improve their organisati­on’s performanc­e. “Attitude,” said Winston Churchill, “is a little thing that makes a big difference.” Companies can make a big difference in their performanc­e if they start inculcatin­g the above five most desired attitudes of employees.

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 ??  ?? Dr Victor S.L. Tan is an internatio­nal change authority who undertakes change management consulting and training. He is the author of 11 change management books. His most recent book is on Leading Positive And Profitable Change. He undertakes business recovery work. For more informatio­n Whatsapp him at 012 3903168 or email him at victorslta­n@klscc.com.
Dr Victor S.L. Tan is an internatio­nal change authority who undertakes change management consulting and training. He is the author of 11 change management books. His most recent book is on Leading Positive And Profitable Change. He undertakes business recovery work. For more informatio­n Whatsapp him at 012 3903168 or email him at victorslta­n@klscc.com.

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