New Straits Times

HOW TO BUILD AN ‘OWNER’S MINDSET’

- THE DIFFERENCE BETWEEN AN OWNER AND AN EMPLOYEE MINDSET

Q:For the last ten years I have been doing fairly well in this company. However, these days, I feel being short-changed by them as they are not rewarding me enough for the efforts I am putting in my job. The idea of moving on to a better company has crossed my mind, and even thinking of venturing out on my own too. But I have no firm decision yet as there are other factors I need to consider.

Meanwhile, in my current state of mind, I have this deep jealousy and anger when I compare myself with the owners. I can sense that I am becoming more calculativ­e and starting to ‘draw lines’ too. I need help here to deal with this unpleasant situation.

A:

All these things you mentioned are not very healthy because it not only leads to lower performanc­e but can get you in serious depression too. The faster you get out of this kind of thinking and feeling, the faster you will get back to your normal self again. Having the ‘owner’s mindset’ at all times is something I would recommend you should have.

Whether you are an employee or employer, you should always think and behave like an owner who gives your best in all circumstan­ces. This is the highest form of strategy and integrity as well.

What comes along with an owner’s mindset is an outlook that believes the ‘sky is the limit’ and the focus is always on improving yourself to get better and better results. Work then becomes your second nature; you stop counting the hours or drawing lines, but instead figure out how to get even better results. When you can nurture such great attributes, you will be able to set yourself apart from others.

When the moment is right, you will move on to the next best thing, taking along these very powerful attributes with you always.

POWERFUL QUESTIONS

• How does an owner differ from an employee?

• What makes an owner an owner, and an employee an employee? • •

What needs to change in you for you to think like an owner?

What are your benefits when you can?

POSITIVE MINDSET INDICATORS ARE IMPORTANT THAN SUCCESS SALES INDICATORS

Q:

For many years I have been working very hard to be a ‘somebody’ in the sales profession but I am not sure whether I have ‘arrived at the destinatio­n’. I wonder whether there are some tangible indicators of success that can tell me so, and can guide me to grow further.

A:

You seem to be looking for some sorts of report card to show whether you are scoring an A, B or C in your career progress. In reality, there is none because progress or success is a subjective matter. Some people are easily contented but for others, nothing seems to be enough.

Another reason why there should not be one is because there are more disadvanta­ges than advantages as this can discourage some people who might feel that success is so far away from them, while others might feel that they have ‘arrived’ and become complacent to grow further.

Life is a journey of continuous improvemen­t in making progress one after another. There should not be a full-stop to our growth! Our life is far larger where both success and failure are opportunit­ies to teach us something new and better.

Notwithsta­nding this, if there is one to have, it is the quality of resilience that every person can do with more as this will enable them to bounce back from setbacks, failures and disappoint­ment to become even stronger, smarter and better.

POWERFUL QUESTIONS

• What are you happy with so far?

• What are valuable lessons you have gained in your journey?

• What is your compelling reason for elevating yourself?

• What is needed now for you?

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