SESB making it convenient for customers to pay bills

KOTA KINABALU: The Sabah Electricity Sdn Bhd (SESB) has always provided and increased the convenience of electricity bill payment channels to its customers throughout Sabah and Labuan.

SESB Corporate Communications General Manager Chendramata Hj Sinteh said yesterday the utility company wants its payment channels more accessible so electricity bills can be made anytime and anywhere.

SESB currently has a payment counter at its regional offices across the State and in Labuan, and at the Urban Transformation Centre here as well as other payment agents.

“SESB has also installed a payment machine at the Wisma SESB headquarters here which operates round-the-clock, while in Sandakan, Tawau and Labuan, the machine operates daily from 8am to 9pm. Besides, more payment machines will be installed to address the needs of growing number of customers,” Chendramata said in a media statement.

The Drive Thru payment facilities are also available at SESB headquarters here and in Labuan, operating daily from 8am-5pm.

In addition, over the counter payments can also be made at Pos Malaysia's offices, TM, local authorities registered with SESB, Alliance Bank, BSN, Maybank2u and Public Bank.

Customers can also pay their bills through cash deposit vending machines at the Maybank, HSBC, CIMB, Public Bank, Ambank, Alliance Bank, Bank Kerjasama Rakyat, Kuwait Finance House, Agro Bank and Bank Simpanan Nasional.

Information about electricity bills is generally available through the SESB website www. sesb.com.my.

Customers and the public can file a complaint and informaton about incidence of electrical supply interruptions or inquiries through telephone line, 15454, 1-800-88-1135, Whatsapp short messaging system at 019-852 5427 and SESB website (Talk To Us).