BSN to deploy new core banking system over Merdeka weekend

KOTA KINABALU: Bank Simpanan Nasional (BSN) announced last week that it will migratetoanewcorebankingsystem to upgrade systems and capability levels to improve their service deliveries.

The extensive migration exercise will take place over the National Day holidays and at its peak starting from August 31 until Septwmber 4 at 11am, involving about 6,000 staff.

BSN chief executive Datuk Yunos Abd Ghani emphasised that the implementation of the new core banking system was a significant milestone for BSN with the aim to provide every Malaysian the opportunity to enjoy a better life by enabling better financial future through our extensive network and range of services.

“We take this opportunity to thank all our customers in advance for their patience and understanding, as all of our banking services will be unavailable except for purchases made via BSN Credit Cards at other banks' terminals during the migration exercise,” he said in a statement.

The system migration over the National Day holidays is necessary to allow for branch closures and affect the least number of customers, he said.

“We have taken steps and measures to notify our customers via SMS blasts, alerts in our social media platform, website, account statements and notices placed at all our branches nationwide since July 2018 on the scheduled system migration,” he added.

With the new Integrated Core Banking System implementation, Yunos said BSN looks forward to exciting new capabilities in their growth journey.