Fast action can stop scam transactions — CIMB

KUALA LUMPUR: CIMB Bank Bhd is calling on cybercrime victims to quickly contact the bank to stop transactions the moment they discover any fraud activity or fraudulent calls.

Chief Compliance Officer Kwan Keen Yew said last week the bank had managed to stop a RM2.2 million transactions and prevented the money from being withdrawn from the customer’s bank account.

“Wehavealsohelpedthecustomer to lodge a police report as soon as we stopped the transaction.

“However, this is only one customer. There are many fraud cases happening every day and we advise customers not to be so gullible and easily trust a stranger’s (phone) call,” he told reporters after the launch of PDRM-CIMB AntiScam Campaign here yesterday.

Kwan said among common scams that many easily fell for included a third party calling their victims and telling them that they did not pay their Goods and Services Tax or fines.

“CIMB is working with the police department and if it finds any account being used by fraudsters, the bank will lodge a police report.

“When you open a new account for fraudsters to use, you will be committing an offence punishable under the law,” he said.

Based on police statistics, Kwan said the common scams that people usually fell for were too-good-tobe-true loan offers, threats of legal action on non-existent crimes or even fake love interest.

“This year in the Klang Valley alone, there has been 1,000 cases with losses amounting to RM72 million.

“Continuous education is key to preventing the public from becoming victims or money mules, and we have started a similar campaign to educate our customers,” he added. - Bernama