CTOS files appeal against High Court’s verdict

KUALA LUMPUR: CTOS Data Systems Sdn Bhd (CTOS) has filed an appeal against the High Court’s ruling which ordered the company to pay RM200,000 to a resort director due to an inaccurate credit rating.

The company’s lawyer Ashok Kandiah, when contacted by Bernama, said that the appeal was submitted on March 8, one day following Judge Datuk Akhtar Tahir’s decision.

High Court Judge Datuk Akhtar Tahir, in his judgment, ruled that CTOS had breached the duty of care owed to the plaintiff, Suriati Mohd Yusof, 43, as well as overstepped the functions they were originally registered for under the Credit Reporting Agencies Act 2010 (CRAA).

The court also highlighted that it has caused the plaintiff not only to suffer losses but also affected her reputation, as well as broke her relationship with her husband.

For the losses suffered by the woman, the court allowed her claim and awarded a sum of RM200,000 as general damages. The court also awarded costs of RM50,000 to her.

Suriati, who was formerly the director and shareholder of Keranji Beach Resort Sdn Bhd in Pulau Perhentian, Terengganu, sued CTOS for negligence and breach of fiduciary duty regarding the misrepresentation of her credit rating.

This misrepresentation allegedly resulted in personal and business setbacks, as well as tarnished her reputation.

In May 2019, the plaintiff discovered that her car loan application had been rejected due to a negative report from CTOS. Upon investigation, she found that CTOS had inaccurately recorded her data, leading to her unfavourable credit rating.