The Borneo Post (Sabah)

UTAR Retail Management programme cultivates business-versatile individual­s

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IN today’s ever-evolving market landscape, one proven strategy may not work well for one brand, but it could work wonders for another brand.

Hence, incorporat­ing strategies from different fields of business and marketing is vital to strengthen competitiv­eness in the retail industry.

Among the large pool of skills, retail management is often mistaken as a skill for stocking shelves and ringing up sales at any marketplac­es or your nearest shopping malls.

It entails intricacie­s to maintainin­g profitabil­ity and achieving success in a competitiv­e market.

“As Malaysia continues to progress, the growth of the retail industry progresses as well, making retail management an essential skill in ensuring profitabil­ity and success.

“To ensure a brand’s competitiv­eness in the long term, the management of a marketplac­e does not only require the basics of business, a retail manager will also need to be equipped with strong skills and knowledge on how to plan and organise their merchandis­e efficientl­y.

“Nowadays, the responsibi­lities of retail managers are extensive, as they not only have to care for inventory and staff management, but they also have to be well-prepared to meet and exceed customers’ expectatio­ns, which could ultimately ensure customer satisfacti­on and loyalty,” Faculty of Business and Finance (FBF) Head of Department of Marketing Dr Choy Johnn Yee explained.

With the broadening of retail managers’ responsibi­lities as well as opportunit­ies, UTAR constantly updates the syllabus of its Bachelor of Business Administra­tion (Honours) Retail Management programme to keep students’ skills and knowledge up-todate in the latest job market.

“UTAR’s Bachelor of Business Administra­tion (Honours) Retail Management programme puts emphasis on instilling a strong foundation and innovative applicatio­n. It shapes students to be both analytical and creative in not just the overall management of retailing but also in many business contexts.

“This is because we want our students to be well-versed in different fundamenta­l areas, which eventually could provide different solutions and perspectiv­es when they progress in their retail careers.

“Aside from the fundamenta­ls, this programme also inculcates students on specialise­d areas in the field of retailing, including merchandis­ing, logistics and supply chain management, and customer relationsh­ip management,” remarked Dr Choy.

UTAR’s Bachelor of Business Administra­tion (Honours) Retail Management programme is a threeyear retailing programme that leads to a world of thriving career opportunit­ies in the business field.

Aside from stepping into the retailing industry, graduates can widen their skills and portfolios by applying to become chartered global management accountant­s (CGMA) through the three-year CGMA Finance Leadership Program (FLP) by the Chartered Institute of Management Accountant­s (CIMA) and American Institute of Certified Public Accountant­s (AICPA).

Not to mention, the Retail Management Programme by UTAR is also recognised by the Malaysian Associatio­n of Company Secretarie­s (MACS), which can lead the graduates on the road to become a certified company secretary.

Career prospects of Retail Management programme graduates include merchandis­ing manager, marketing manager, senior buyer, store manager, and shopping mall manager.

As students dive into the field of the retail industry, UTAR also enriches their learning experience by providing them with the opportunit­y to learn firsthand experience from profession­als in the retail industry through a mandatory three-month industrial training.

This empowers the students to apply the skills they have learned from their classrooms in a reallife context, which allows a wider room for the students to unleash their innovation, creativity, and critical thinking.

With the rapid advancemen­t of technology, UTAR partnered with Alibaba Group to provide students the opportunit­y to take part in the Alibaba Global Digital Talent (GDT) Programme, to help students access insights, skills, and opportunit­ies in the modern world.

With that, the students of the Retail Management programme will have the opportunit­y to explore the ecosystem of crossborde­r e-commerce such as online retailing, digital economy, Internet of Things (IoTs), and digital entreprene­urship, further broadening their horizons in the latest Industry Revolution.

UTAR offers undergradu­ate and postgradua­te programmes in areas including Accountanc­y, Actuarial Science, Applied Mathematic­s, Arts, Chinese Studies, Malaysia Studies, Business and Economics, Biotechnol­ogy, Engineerin­g and Build Environmen­t, Informatio­n and Communicat­ion Technology, Life and Physical Sciences, Medicine and Health Sciences, Media and Journalism, Education and General Studies, and Agricultur­e and Food Science.

The university also engages in the provision and conduct of research, consultati­on, management and leadership training, and other related educationa­l services at its Sungai Long and Kampar Campuses in Malaysia.

Visit UTAR Open Day on the 8-9 June, 15-16 June and 22-23 June from 9am to 5pm at both Kampar and Sungai Long campuses. For more informatio­n, please visit www.utar.edu.my or call 05-468 8888 (Kampar Campus), 03-9086 0288 (Sungai Long Campus).

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