How to develop high EQ negotiation skills
WHEN it comes to negotiations, it is not necessary that one party must have the upper hand while the other loses out. A successful negotiation is one that provides a win-win situation for all.
In ordertohave ahigh emotional quotient ( EQ) negotiation, it is important to plan every detail so that it will not fail to achieve the desired results.
Here are some high EQ negotiation methods that may be useful to achieve a better result.
Avoid negotiation
During any negotiation, do not say things like, “Let me tell you what I want.” Rather, it is good to say things like, “I suggest we work together to come up with the best solution.”
When the other party strongly opposes the suggestion or idea, do not rush and get offended. Instead, you can say, “I understand how you feel. Actually, initially, I also felt the same way. However, after I looked at the situation, I have come to realise …”
In this way, you are reminding the other party to change their viewpoints in considering the situation. opposition
Ask for more beginning
At the start of negotiations, put in more requirements and requests. In this way, there will be more leeway for negotiation as there will be more requirements that you can give in to them.
The other party will also feel good and have a great sense of achievement as they feel that you have given in a great deal. The actual fact is that you have managed to secure what you want and only given up those things that are not as important. in the
Inform them alternatives
During any negotiation, it is important to ensure the other party is aware that you are not stuck but have other alternatives if the negotiation fails.
Do not let them feel that you have no other choice and that you are depending entirely on them. Even though the situation may seem desperate, you must not let them see the real situation. of other
If the other party feels that you are desperate, they will give you very unfavourable terms and the whole negotiation will be to your disadvantage.
When they are aware that you have other alternatives, they will have to make more effort to give in to meet your requirements.
Do not react to negative emotions
When the other party gets angry, do not react to it and get emotional as well. On the contrary, try to talk things out with them calmly.
Tell them that you understand that they are dissatisfied with the suggestions and try to find out what they really want.
In this way, you will not get confused and misunderstand the other party’s intentions. For instance, the other party might only want you to give in one step but in your anxiety and confusion, you give in on three points instead.
On the other hand, if the other party is only acting out in anger, staying calm will ensure they do not have the opportunity to mislead you into giving in to them.
Give them the feeling of the upper hand
In a high EQ negotiation, both parties should feel great after the negotiation. Hence, a high EQ negotiator will let the other party feel that they have the upper hand.
To achieve this, you must let give the impression that you have been cornered by letting the other party feel that there is little room to give in and that you are getting slower and slower in responding.
Then let the other party come up with the final suggestion. In this way, they will feel that you are complying with their requests when in actual fact, this is the desired result that you wish to achieve.
Priscilla Hiu is a career guidance consultant of Gracia Management and a certified behavioural consultant of DISC Personality Profiling System, Institution of Motivation Living, USA and Extended DISC Personality Profiling System, Extended DISC Northgate.