A whole new level for airport lounges
The AirAsia Group is not one to be left out of business trends within and surrounding the aviation industry. On September 2, the AirAsia Premium Red Lounge at klia2 opened its doors to all guests, offering an elevated traveling experience with 24 hours services and facilities such as buffet spread, wireless internet, lounge area, workstations, showers facilities and more.
According to AirAsia X chief executive officer Benyamin Ismail, this lounge came to birth with the idea of letting passengers from all walks of life – be it business or economy – to peruse their facilities as they want to.
This benefits both business and customers as AirAsia receives a significant number of at least 5,000 transit guests per day who would find services such as the AirAsia Premium Red Lounge an added convenience to their travelling experience.
“As Asia’s leading and largest low-cost carrier by passenger carried and jet fleet size, AirAsia strive to innovate our products and services to ensure the best flying experience for everyone.
“AirAsia Premium Red Lounge is a great addition to our premium range of products that would address the needs of all discerning guests, especially for those who has Fly-Thru connection via Kuala Lumpur where they can rest and relax before their journey ahead,” explained Benyamin to BizHive Weekly.
“For AirAsia and AirAsia X alone, we see over 5,000 transit (Fly-Thru) guests per day at Kuala Lumpur who would find services such as the Premium Red Lounge a great convenience.
“The opening of the lounge is also timely to facilitate the tremendous growth expected for klia2 as Asia’s LCC Hub.”
Benyamin said access to AirAsia Premium Red Lounge is complimentary for Premium Flatbed and PremiumFlex guests, while it is also available to all other guests at RM79 per person.
The Premium Red Lounge offers an elevated traveling experience with 24-hour services and facilities such as buffet spread, wifi, lounge area, workstations, shower facilities and more. Guests can expect to rest and relax in a contemporary and comfortable setting before they continue with their journey.
The lounge can accommodate up to 110 guests at any one time.
The newly unveiled AirAsia Premium Red Lounge is located at the Mezzanine Level of the International Departure at klia2. Spanning across a floor size of 302 square metres with a mezzanine Sun Room overlooking the Skybridge and taxiway, the lounge will be part of the airline groups’ premium range of products including the Premium Flatbed and Premium Flex, which are designed to cater to guests with discerning needs.
The AirAsia X Premium Flatbeds feature universal power sockets, adjustable headrests and built-in personal utilities such as tray table, drink holder, reading light and privacy screen.
As Asia’s leading and largest low-cost carrier by passenger carried and jet fleet size, AirAsia strive to innovate our products and services to ensure the best flying experience for everyone. Benyamin Ismail, AirAsia X CEO
Guests travelling on Premium Flatbeds can also enjoy premium complimentary products and services including priority check-in, priority boarding, priority baggage, 40kg baggage allowance, meals, pillow and duvet, as well as access to the AirAsia Premium Red Lounge
When asked on response so far, Benyamin said, “We have received very encouraging response, the AirAsia Premium Red Lounge receives an average of 500 guests a day since its opening, and close to 15 per cent are walk-in guests who find value in our newly launched facility before continuing their journey.”
On future plans to expand its Red Premium Lounge services, he said there was none just yet “but if we see a strong demand for a similar facility for any of our hubs, be it in Malaysia or other regional hubs within the region, we will definitely consider it.”