The Borneo Post

After delay, Samsung’s Bixby voice assistant debuts in US

- By Hayley Tsukayama

SAMSUNG has finally launched the English-language version of its Bixby voice assistant to US phones.

Samsung’s take on the voice assistant - and its bid to compete with other companies’ offerings including Apple’s Siri, Google Assistant, Amazon’s Alexa and Microsoft’s Cortana - was central to its promotiona­l pitch when the Galaxy S8 and S8+ were first announced. The company bragged that Bixby would be able to handle more complex tasks than other assistants and that users would be able to control a wide variety of apps with their voices.

But when the phones hit US store shelves in April, they rolled out without its voice features. ( Bixby also has some camerabase­d features that launched on time with the phone.)

Samsung said that the delay was due to Bixby’s inability to grasp the English language, which is a pretty big problem for software that’s supposed to be able to understand conversati­onal commands.

A news release from Samsung indicates that it’s solved those problems and that Bixby will be able to do some fairly complicate­d tasks.

Users can, Samsung said, ask Bixby to do things such as “find photos I took in Spain and create an album called ‘Vacation.’ “

As good voice control becomes a major point of competitio­n among tech firms, Samsung is under some pressure to show that Bixby can match or even go beyond existing voice assistants.

But it will have to overcome the perception that Bixby was dead on arrival.

Galaxy S8 and S8+ users in the United States and South Korea can start using the assistant’s full English-language capabiliti­es as soon as they download an update to the Bixby app on their phones. — Washington Post

Newspapers in English

Newspapers from Malaysia