Martin takes position as CTOS Holdings’ group CEO
KUCHING: Creador recently announced that CTOS, Malaysia’s leading credit reporting agency, has appointed Dennis Martin as its new group chief executive officer (CEO).
“Since Creador’s investment into CTOS, we have been focused in transforming the company into the most respected and preferred credit reporting agency in Malaysia that empowers people to make sound credit decisions confidently.
“In most respects, we have been successful, with a nationwide network of service centres that is unparalleled, and a 50 per cent increase in sales in the past three years,” Creador managing director Kevin Loh said in a statement.
“However, irrespective of this growth, we believe that CTOS, and the broader CRA industry in Malaysia still has significant potential to grow and develop. Dennis Martin comes with a wealth of experience from across the region, and is the ideal person to continue CTOS’s legacy of trailblazing new business frontiers.”
Under Creador’s stewardship, CTOS has grown rapidly from a company with 80 staff, to over 400 in nine locations across the country. Recent partnerships with industry global leaders have contributed to a 300 per cent increase in the CTOS small and medium enterprise (SME) subscriber base, leading CTOS to search for credit risk talent both locally and internationally.
Martin, a 35-year veteran of banking and the CRA industry, brings with him significant experience across Asia Pacific, having previously helmed one of the world’s largest credit bureaus - Experian Credit Services - in the region for eight years.
Throughout his career, he has spoken at numerous global conferences and engagements on credit bureaus. Additionally, both private companies and the central banks of Asia Pacific countries have called on his expertise in credit and data.
“Having worked with some of the largest CRA’s in the world, it is well known that CTOS has been leading the Malaysian market in developing best-in- class credit management solutions such as bureau scores, comprehensive credit reporting, ID verification and KYC solutions,” said Martin.
“The new direct-to- consumer service has also been well received, and I am looking forward to building on these platforms, as well as introducing proprietary analytic solutions.
“Through this, I hope to be a positive force for change, and to drive growth both for CTOS customers as well as the Malaysian economy as a whole.”