Madam Kwan’s embarks on new phase of expansion via franchising

KUALA LUMPUR: Homegrown diner, Madam Kwan’s, is turning to Indonesia as it embarks on a new phase of growth via franchising, which is expected to be realised by next year.

The label, operated by Suez Top Ventures Sdn Bhd, currently has eight outlets in prime shopping malls in the Klang Valley.

Suez Top chief executive officercum-Madam Kwan Sween Lian’s daughter-in-law, Maureen Ooi, said the company currently was in the midst of discussions to bring the brand to Indonesia.

“Prior to this plan, we have a restaurant in Singapore. However, we exited the market recently due to the tough challenges. Thus we came out with a new strategy, which is to enter other markets via franchising,” she told reporters after launching Madam Kwan’s recipe book yesterday.

On the home front, she said, the brand was expected to open another outlet in Mont Kiara in the first quarter of next year.

“We are a believer of the location factor and that is our restaurants are located in the prime areas and we will not discount the possibilities of relocating our existing shop to new shopping malls if it is required,” Ooi said.

Madam Kwan’s is present in the country’s top shopping malls – Suria KLCC, Pavilion KL, Mid Valley Megamall, Bangsar Shopping Centre, 1 Utama Shopping Centre, Empire Shopping Gallery and Sunway Pyramid, and also in Genting Highlands Resort. — Bernama