Customer satisfaction, high quality still main focus of Trans Paint 30 years on
KUCHING: A fresh coat of paint does wonders for our living space but these days, with plenty of paint brands to choose from, choosing the right colour can be overwhelming.
In Malaysia, there are nearly 20 Malaysian paint brands available but one homegrown brand that is growing in popularity is none other than Trans Paint.
Manufactured here by Yung Kong Co Bhd, Trans Paint prides itself in providing quality and affordable paint that gives a professional-looking finish.
“Trans Paint has been under Yung Kong for more than 30 years and our main focus for the brand is to ensure customer satisfaction in our brand with high- quality paint that’s of international standard,” said Yung Kong Co Bhd company director Henry Hii.
On top of that, he pointed out that Trans Paint is also affordable thus making it a popular choice among customers.
“We are focused not only on the quality of our paints but also look into making them affordable for our customers, who have grown to trust and rely on Trans Paint over the years,” he said.
Hii, who is also Kuching & Kota Samarahan Division Hardware & Machinery Merchants’ Association secretary-general, said today, Trans Paint is among the popular paint brands in Sarawak.
This recognition, he added, is indeed an achievement for the company who had to start from scratch when it first took over the brand three decades ago.
“The branding journey for Trans Paint has been very tough. I remember how my father, Kapitan Dato Phillip Hii, used to go from door to door to plead with dealers to support us by selling Trans Paint.”
He said in order to gain the trust and satisfaction from customers for the brand, Yung Kong concentrated on research and development as well as marketing.
“Paint is not just a hardware product as it is also a ‘ fashion statement’. As such, we have to make sure that we keep up with the trends in terms of the colour schemes.
“Apart from that, paints these days also come formulated with additives such as anti- fungus solution, weatherproof, fragrance and so on. We always strive our best to improve our paint products, hence our Trans Paint slogan of ‘Brings You Quality’,” he said.
With more than 100 stores throughout Sarawak carrying Trans Paint, Hii said the company is ready to expand the brand to Peninsular Malaysia.
“We believe that we can be on par with multi-national brands due to our commitment to provide high- quality paints that’s also affordable to consumers.”
He said those who wish to find out more about Trans Paint are always welcome to drop by Yung Kong at Jalan Pending here.
“We have attractive promotions at the moment in conjunction with Hari Raya that’s just around the corner,” said Hii, who also took the opportunity to wish Yung Kong’s Muslim customers a ‘Selamat Hari Raya’.
For further enquiries, call Hii on 016-8861313 or visit Yung Kong’s website at www.yungkong.com.