CIMB Niaga boosts digital transformation with US Kony solution

KUALA LUMPUR: CIMB Niaga is among the 90 financial services companies around the world served by Kony’s digital banking solutions to boost its digital transformation.

Kony Inc is an US- based fastest growing, cloud-based digital application and low-code platform solutions company.

The company grew 69 per cent in fiscal 2018 and also increased its new banking customer base by 115 per cent worldwide and the launching of its DBX digital banking platform and application suite helps the rapid growth, a statement said.

Kony DBX helps banks and credit unions to deliver frictionless digital experiences to customers across every point of interaction.

Operations and Information Technology director, CIMB Niaga, Rita Mas’Oen said: “Using technology as a game changer and passion to digitization, CIMB Niaga evolved and transformed its mobile banking apps to New GoMobile in 2017.

She added the Kony’s platform helps achieve the transition quickly and seamlessly, del ivering secure, robust and convenient apps that put excellent customer experience at its top.

Among the f inancial companies served by Kony are CommonWealth One Federal Credit Union, IndusInd Bank, Hancock Whitney Bank, Logix, Mercantil Bank, ORNL Federal Credit Union, Orange County’s Credit Union, Partners Federal Credit Union, PSECU, TDECU and TMB Bank. — Bernama