Hospitality, travel professions most indemand for online hiring
KUALA LUMPUR: Hospitality and travel were the most in-demand professions among occupation groups in Malaysia for the third consecutive month in July, according to the Monster Employment Index (MEI).
The MEI, compiled by online career and recruitment resource provider, Monster.com, showed demand for hospitality and travel roles in July grew seven per cent year-on-year, 24 per cent across a six-month period and 21 per cent in a three-month period.
In a statement yesterday, Monster. com Asia Pacific and Middle East chief executive officer Abhijeet Mukherjee said hotels had been mushrooming in Malaysia, including renowned hotel brands venturing into the local scene for the first time.
“Evolving technologies and data-driven personalisation are further shaping the future of travel as hotel brands continued to innovate and explore new possibilities around better service experiences.
“This not only creates new types of job roles within the hospitality and travel industry but also fuels demand for talent who learn how to collaborate with both people and technology,” he added.
Abhijeet said with the tourism sector identified as one of the major contributors to the nation’s economic success, welcoming 8.47 million tourists in the first four months of 2018, growth in the hospitality and travel industry appeared poised to continue.
However, Malaysia’s overall online hiring activity declined six per cent year-on-year in July, with only four out of the nine sectors monitored by the Index recording positive annual growth.
The MEI showed that the i n formation technolo g y, telecommunication and Internet service provider, business process outsourcing and information technology enabled services sector, and the oil and gas sector continued to chart the most notable year- on- year growth, where both registered 11 per cent growth in online hiring in July.
Meanwhile, customer service roles remained the worst performing occupational group in online hiring, reporting a decline of 19 per cent year-on-year.
“Sales and business development professionals also continued to witness negative growth in the last four months, down 13 per cent year-on-year in July,” Monster. com said. — Bernama