SEB customers encouraged to sign up for e-Bill

KUCHING: Sarawak Energy Bhd (SEB) is encouraging its customers to sign up for e-Bill as part of its commitment to transform into a digital utility by 2025.

In a statement, the state-owned utility company said the e-Bill initiative would also advance the company’s digital landscape and contribute to environmental sustainability.

“All e-Bill subscribers are entitled for quarterly lucky draws, with 250 winners selected. Each winner will receive an RM50 rebate in their electricity account,” it said.

The winner list for the fourth quarter (Q4) of 2023 e-Bill lucky draw is now available via https:// www.sarawakenergy.com/ media-info/announcementspublications/announcementslucky-draw-winnersannouncement.

Winners would be notified through the email addresses registered for their e-Bill service.

SEB also expressed its gratitude to its customers for supporting its ‘Go Paperless Campaign’ with over 220,000 customers subscribing to e-Bill services to date.

“This enables subscribers to conveniently access their electricity bills through the ‘SEB cares’ mobile application or receiving them via monthly e-Bill emails.”

SEB said the company would gradually discontinue delivering hard copy bills to customers’ premises as meter reading could be done remotely via smart meters, and bills to be sent via email.

Customers yet to sign up for e-Bills could do so by registering via ‘SEB cares’ mobile application (available on the App Store and Google Play platforms) or by filling out the registration form via www.sarawakenergy.com.

Alternatively, customers can also call 1-300-88-3111, email customercare@sarawakenergy.com, or visit the nearest SEB customer service counters.

Once successfully registered, e-Bill subscribers will no longer receive hard copy bills.