MYDIN increases e-commerce productivity with Zebra’s warehouse mobility solution

KUALA LUMPUR: Zebra Technologies Corporation (Zebra) announced Mydin Mohamed Holdings Bhd (MYDIN) has successfully introduced Zebra’s warehouse mobility solution (WMS) at its distribution center in Seremban to support its fastgrowing e-commerce business.

“Previously, our e-commerce business could only support about 1,500 daily orders. Using Zebra’s warehouse mobility solutions, we now complete more than 10,000 orders daily,” said MYDIN director of IT, HR, Digital and Loss Prevention & Security Malik Murad Ali.

“We constantly look for ways to gain better operational productivity to improve our customer experience.

“This is why we are equipping our front-line staff with more advanced technology tools to drive better results.”

MYDIN selected Zebra’s lightweight, ergonomicallydesigned TC21 mobile computers, which offer essential computing capabilities to enable its front-line workers to improve task accuracy and on-the-job efficiency.

The devices are equipped with enterprise-class durability and removable batteries for dependable around-the-clock operations, and the power to run all the applications needed at work.

These devices are powered by the user-friendly Android operating system which reduces onboarding time. Additionally, the TC21 is scalable to support MYDIN’s future business growth.

MYDIN worked closely with Zebra PartnerConnect independent software vendor (ISV) AC2 Group to successfully implement and deploy AC2’s WAVE Warehouse Management System – a cloud-native WMS. In response to MYDIN’s business challenges, AC2 Group collaborated with Zebra to develop a comprehensive solution aimed at achieving the desired business outcomes.

“According to Zebra’s latest Global Shopper Study, nearly eight in 10 of the surveyed global and APAC shoppers favor a blend of online and in-store shopping,” said Zebra Technologies Malaysia and Brunei country manager Kym Lim.

“As consumers increasingly demand seamless omnichannel experiences, MYDIN and other retailers can provide these experiences by adopting the right technology to digitize and automate workflows.”

The Malaysian e-commerce market is one of the fastestgrowing economies in the Southeast Asian region, with a projected revenue of US$10.19 billion in 2023.

As the largest halal homegrown hypermarket retail chain in Malaysia with 68 branches nationwide, MYDIN is determined to deliver its services and better cater to this growing customer base.