Great plan for new phones
SMARTPHONES evolve so quickly that new features, upgrades and models may be hard to keep up with. Although tech- savvy customers naturally want the latest and best in smartphone technology, not many are able to afford to switch it up as often as they would like.
Thankfully, First by Celcom makes it possible for you to stay current without having to fork out a large sum of money with NewPhone, which allows you to get a new phone for free annually and change your phone as often as you want as long as it is in good condition.
Supported by a minimal monthly fee, this plan offers a superb selection of smartphones at a nominal fee. You have the option of getting a new device at no extra cost every 12 months by simply turning in your current phone.
Additionally, you can change phones when you please without waiting for 12 months by simply paying the Express NewPhone Fee. This fee starts from RM500 and is compulsory to ensure your upfront payment is fully rebated within the first three months of your NewPhone subscription.
Customers can rest assured of hassle- free device protection that ensures repair or replacement of a damaged device.
First by Celcom’s NewPhone puts the customer at greater liberty to decide on mobile plans that best suit their various needs and lifestyles. It does not come with an obligation to choose a specific plan or sign a contract for a certain period of time.
Flexibility is central as Celcom recognises the importance of making devices and plans work for individuals. You can choose any First postpaid plan to go with your device.
NewPhone devices come equipped with Device Protection, an after- sales solution that minimises hassle in the event of robbery, theft and other incidences ( see Table 1).
Customers who want to claim NewPhone Device Protection compensation in the event of a robbery, snatch theft or break- in must first block their SIM card, file a police report, and call 1800 880 710 within 24 hours of the incident to make a report. They must then fax 03- 7954 9191 or e- mail claims@ amtrustmobilesolutions. com. my with their police report reference.
Customers who want to claim NewPhone Device Protection compensation in the event of accidental or liquid damage must also call 1800 880 710 within 24 hours of the incident to make a report. They must then fax 03- 7954 9191 or e- mail claims@ amtrustmobilesolutions. com. my with details of the damage and repair.
All claims will be processed by MAA Takaful and you will be notified once it is approved. An excess fee ( varies according to model) will be charged for the delivery of a replacement device.
Leading mobile service provider Celcom is the only network with a plan that allows customers to switch to a new phone anytime and get a new device for free annually.
Powered by its undisputed 4G LTE network, you can enjoy up to 10 times faster Internet speed in Celcom Territory.
Celcom stays on top of its game by offering exciting deals that attract and satisfy customers. Its position as a major player in the Malaysian mobile technology scene has been recognised with consecutive wins at the Frost & Sullivan Awards in recent years.
Visit your nearest Blue Cube to find out more and sign up for Celcom’s NewPhone plan today.
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