The Star Malaysia - Star2

Kindness from a stranger

Gratitude for a stranger who reaches out to those in their hour of need.

- By N. PUSHPARANI

HELP in a moment of need can never be taken for granted. Sometimes, it is not forthcomin­g even from the people we are closest too. It is, perhaps, a reflection of the times we live in.

Considerin­g this, I was surprised and touched to come across a stranger who provides a unique service to society. His benevolent nature extends to all, irrespecti­ve of race or religion.

Two weeks after my husband’s demise in 2014, I received an envelope that contained a cover note, sample widow’s pension applicatio­n forms that were partly filled up with the necessary details, and a condolence note. The cover note explained clearly the process of making the pension applicatio­n from A to Z.

The condolence note to the family stated that the sender got his informatio­n from the obituary column of the papers. But he never explained who he was. He mentioned in detail what documents should be submitted with the applicatio­n forms. He even went to the extent of enlighteni­ng me on the revised pension scheme of 2009 where the widow gets the full pension of the husband which I was unaware of at the time. Besides this, he said that the immediate relief fund ( death h benefits)benefit should be applied con ncurrentl with the pension appl lication.

Normally, the widow ’ s pension is not someth one thinks about unle one is put in that situa tion. We don’t seek ou informatio­n beforeha on this matter. His lett therefore, was not onl timely but also very in ative.

He also shared info about making a will, anda how to deal with bank acco ounts an insurance. His servicee made m wonder who this Goodd Samaritan was – he whow had gone out of his way too help me. All I know of him is th hat he is Chinese, from his name. I was very impressed by his concern and caring attitude.

I sent a card thanking him and appreciati­ngr ting h hiss good wo work In return, I received a letter from him. The contents of the letter and the way it was written brought tears to my eyes. This person has to use a magnifying agnifying glassgla to aid him in reading. He is s also hard of earing and doesn’td use his ing aid because it’s “very noisy”. He is soon to be wheelchair­bound as he has roblems with his . Despite his own oor r health, he conue es his service to erse without any ervatione or expecons. Through his letter ame to know that y nine people ponded to his letout of the 181 out.o I presume I am the ninth person. His name is Toh Chin Boon.

Obviously I couldn’t find the words to express my appreciati­on for his sincerity. I wonder if any others in his position would go to this extent. I did not acknowledg­e his letter as I didn’t want to trouble him once again, in case he felt the need to respond.

It is not that I couldn’t have applied for my pension without his help. If he didn’t send the forms, the process would have been delayed because when there is a death in the family these matters are the last thing on one’s mind. He made it easier by simplifyin­g the matter with his detailed descriptio­n, which was helpful to my children in expediting the process.

Even though I write this a year and a half later, my appreciati­on for this stranger has in no way diminished over time.

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