Kind­ness from a stranger

Grat­i­tude for a stranger who reaches out to those in their hour of need.

The Star Malaysia - Star2 - - HEART & SOUL - By N. PUSHPARANI

HELP in a moment of need can never be taken for granted. Some­times, it is not forth­com­ing even from the peo­ple we are clos­est too. It is, per­haps, a re­flec­tion of the times we live in.

Con­sid­er­ing this, I was sur­prised and touched to come across a stranger who pro­vides a unique ser­vice to so­ci­ety. His benev­o­lent na­ture ex­tends to all, ir­re­spec­tive of race or re­li­gion.

Two weeks after my hus­band’s demise in 2014, I re­ceived an en­ve­lope that con­tained a cover note, sam­ple widow’s pen­sion ap­pli­ca­tion forms that were partly filled up with the nec­es­sary de­tails, and a con­do­lence note. The cover note ex­plained clearly the process of mak­ing the pen­sion ap­pli­ca­tion from A to Z.

The con­do­lence note to the fam­ily stated that the sender got his in­for­ma­tion from the obit­u­ary col­umn of the pa­pers. But he never ex­plained who he was. He men­tioned in de­tail what doc­u­ments should be sub­mit­ted with the ap­pli­ca­tion forms. He even went to the ex­tent of en­light­en­ing me on the re­vised pen­sion scheme of 2009 where the widow gets the full pen­sion of the hus­band which I was un­aware of at the time. Be­sides this, he said that the im­me­di­ate relief fund ( death h ben­e­fits)ben­e­fit should be ap­plied con ncur­rentl with the pen­sion appl li­ca­tion.

Nor­mally, the widow ’ s pen­sion is not someth one thinks about unle one is put in that situa tion. We don’t seek ou in­for­ma­tion be­foreha on this mat­ter. His lett there­fore, was not onl timely but also very in ative.

He also shared info about mak­ing a will, anda how to deal with bank acco ounts an in­sur­ance. His ser­vicee made m won­der who this Goodd Sa­mar­i­tan was – he whow had gone out of his way too help me. All I know of him is th hat he is Chi­nese, from his name. I was very im­pressed by his con­cern and caring at­ti­tude.

I sent a card thank­ing him and ap­pre­ci­at­ingr ting h hiss good wo work In re­turn, I re­ceived a let­ter from him. The con­tents of the let­ter and the way it was writ­ten brought tears to my eyes. This per­son has to use a mag­ni­fy­ing ag­ni­fy­ing glass­gla to aid him in read­ing. He is s also hard of ear­ing and doesn’td use his ing aid be­cause it’s “very noisy”. He is soon to be wheelchair­bound as he has rob­lems with his . De­spite his own oor r health, he conue es his ser­vice to erse with­out any er­va­tione or ex­pecons. Through his let­ter ame to know that y nine peo­ple ponded to his letout of the 181 out.o I pre­sume I am the ninth per­son. His name is Toh Chin Boon.

Ob­vi­ously I couldn’t find the words to ex­press my ap­pre­ci­a­tion for his sin­cer­ity. I won­der if any oth­ers in his po­si­tion would go to this ex­tent. I did not ac­knowl­edge his let­ter as I didn’t want to trou­ble him once again, in case he felt the need to re­spond.

It is not that I couldn’t have ap­plied for my pen­sion with­out his help. If he didn’t send the forms, the process would have been de­layed be­cause when there is a death in the fam­ily these mat­ters are the last thing on one’s mind. He made it easier by sim­pli­fy­ing the mat­ter with his de­tailed de­scrip­tion, which was help­ful to my chil­dren in ex­pe­dit­ing the process.

Even though I write this a year and a half later, my ap­pre­ci­a­tion for this stranger has in no way di­min­ished over time.

Newspapers in English

Newspapers from Malaysia

© PressReader. All rights reserved.