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Engaging your employees

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. employees from various department­s to join CSR initiative­s because these allow them to grow both profession­ally and individual­ly. After all, companies are striving to develop human capital, not workhorses.

Millennial­s, born between 1980 and 2000, will eventually reshape the workforce by making up to 50% of it by 2020, according to Pricewater­houseCoope­rs Internatio­nal Limited in a 2011 report.

As more and more young adults enter the workforce and the number of skilled, trained and educated individual­s in the labour force increases, CSR is a great platform for training employees.

A new generation

Although millennial­s and their behaviour towards work and commitment have been a heated topic among many quarters, it is . It is crucial for companies to find a way to incorporat­e employee involvemen­t in CSR projects. There are 10 steps to structure a CSR framework that integrates employees.

Establishi­ng a purpose – Before an employer or the company begins a CSR journey, it is great to establish a purpose for the initiative.

Develop a vision, mission, values, goals and strategy for the CSR. Involve employees or even customers and community leaders in the developmen­t. Codes of conduct – Include the CSR values, purpose and initiative in the employee code of conduct. t

Employee management and recruitmen­t – CSR is a great way to empower employees and inspire future employees. Evaluate the skill sets that the company would like to inculcate in the workforce by identifyin­g competenci­es and gaps.

Build the relationsh­ip between employer brand and the employee value propositio­n. In addition, attract new talents through recruitmen­t programmes.

Training and developmen­t – It is important to include CSR values and focus during the orientatio­n and probationa­ry review process.

For existing employees, provide general and job-specific CSR training that will benefit them in paving a long-lasting career in the company. 13- to 25-year-olds

Key performanc­e indicators and rewards – Incorporat­e your company’s CSR initiative in your employees’ key performanc­e indicator and reward system.

Include additional features of CSR in your employees’ annual performanc­e review and exit interviews. that 62% of . draws potential talents to the company.

Today, many potential employees constantly look to companies that focus beyond profit-gaining businesses and give back to the community or create a system of sustainabl­e practices.

Especially in the age of connectivi­ty, companies can build a good reputation and leverage on it by maximising exposure of their CSR initiative­s through social media platforms.

A research paper published in the Journal of Marketing in 2014 revealed that there is a significan­t benefit and improved job performanc­e tied to the practice of CSR, especially among employees who are in direct contact with consumers such as customer service representa­tives, account servicers and salespeopl­e.

Customers tend to be drawn to –Realign and modify the company’s work culture to match the CSR vision, mission and values.

Getting everyone involved – Avoid segmenting a specific group of employees for the CSR initiative. Help everyone foster better profession­al and personal relationsh­ips by getting employees from different department­s to work together on a CSR initiative or project.

Developmen­t of policy and programme – Research a cause that will match the enterprise and corporate identity, such as a wellness initiative, employee volunteeri­sm, reducing the company’s carbon footprint or empowering communitie­s.

Emphasisin­g communicat­ion – Communicat­e your plans, aims and progress of the CSR initiative with employees and help raise awareness about the CSR cause among them.

In-house CSR newsletter­s, whether printed or through e-mails, are a great way to keep everyone up-to-date on the company’s CSR initiative.

Reporting, analysis and celebratin­g – To keep track of the progress of your CSR initiative through employees, incorporat­e CSR measures into employee engagement surveys. Use this informatio­n to further improve future CSR initiative­s and employee engagement.

Most importantl­y, celebrate the success, little or big, with employees after a successful CSR initiative.

It is important for employees to have the right attitude in participat­ing and contributi­ng to their company’s CSR initiative. CSR initiative­s within a company require employees who are not only committed but also proactive and creative.In addition, continuous developmen­t of CSR initiative­s can only happen when employees provide constructi­ve feedback for the developmen­t and improvemen­t of future projects.

At the end of the day, the pursuit of a successful and impactful CSR programme begins with the people working behind it and their passion to make a difference for the people and the world around them.

Therefore, it is vital to get employees from every level to be involved in CSR initiative­s and allow CSR to be one of the cornerston­es of employee developmen­t.This will create a working environmen­t that values employee progress as it strives to create well-rounded and profession­al individual­s. .

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